Customer Success Manager

Job not on LinkedIn

🔥 2 hours ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Prisms

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📚 Education

💰 Angel (individual) on 2023-04

Education

Prisms is a spatial learning platform that teaches core math, science, and other subjects through first-person, embodied and kinesthetic experiences. Founded by Anurupa Ganguly (an MIT engineer turned educator), Prisms focuses on immersive, tactile learning that helps students connect physical human experiences to abstract symbolic notation and vocabulary. The company partners with teachers and schools to bring experiential, spatialized lessons into classrooms and aims to reframe how students engage with and remember foundational concepts.

📋 Description

• Enable the successful integration and implementation of Prisms' immersive Virtual Reality instructional model in secondary math and science classrooms • Own account health, relationships, renewals, and expansion • Interface directly with District Leaders to drive and ensure successful adoption of Prisms • Quarterback partner relationships from pre-sale through close, renewal, and expansion • Maintain visibility into overall account health to prioritize, minimize churn, and maximize NRR • Partner with content and development, technical operations, and curriculum and instruction teams to design and sustain a comprehensive, scalable implementation apparatus • Conduct QA reviews of content and instructional support tools • Actively monitor implementation through ongoing data analysis and meetings with key stakeholders

🎯 Requirements

• Must reside in or near Los Angeles • Commitment to transforming and reimagining STEM education • Bachelor's degree in a STEM field or a Master's degree in STEM education preferred • 2-5 years of Grades 6-12 teaching experience preferred • 2-5 years of Customer Success or Account Executive experience at a start-up/growth enterprise preferred • Clear and process-oriented communicator able to deliver thoughtful, meaningful presentations to diverse groups of stakeholders • Highly motivated and skilled at working individually and collaborating with a cross-functional team • Exceptional written and verbal communication skills • Ability to travel 1-2x per month, typically 1-3 days per trip

🏖️ Benefits

• Ability to travel 1-2x per month (typically 1-3 days per trip) • Equal-opportunity and inclusive work environment • Benefits and training are included as aspects of the nondiscrimination policy, but no specific benefits are detailed

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