Technical Product Owner – Salesforce Health Cloud, AI-Enabled Agile Delivery

🕒 6 days ago

🇺🇸 United States – Remote

💵 $115k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚒️ Technical Product Manager (TPM)

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PRO-spectus

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

PRO-spectus is a patient access solutions provider that assists pharmaceutical companies, medical device manufacturers, and diagnostic firms in overcoming barriers to patient access. Their team offers expertise in reimbursement support, policy strategy, and market access, leveraging innovative technology to simplify the complexities that impede patients from receiving the necessary products. Through proactive guidance and collaborative partnerships, PRO-spectus aims to optimize the patient access journey, ensuring better access to healthcare products.

📋 Description

• Own and shape the Salesforce Health Cloud product roadmap with Innovation, Implementation, and IT Development leaders • Maintain a single prioritized backlog covering client launches, enhancements, defects, and platform work • Translate complex business needs into epics, features, user stories, acceptance criteria, data models, rules, automations, access controls, integrations, notifications, dependencies, and exception scenarios • Ensure work is ready before sprint commitment and maintain the backlog as the source of truth • Use Claude, Claude Code, Agentforce Vibes, and Rovo for research, documentation, story writing, and test scenario generation • Serve as the primary contact for Market Access, Clinical Adherence, Pharmacy, Revenue Cycle Management, Implementation, and Compliance stakeholders • Define success measures and track adoption, error and rework rates, cycle time, and operational impact after release • Partner daily with the Delivery Manager on scope, requirements, priorities, acceptance, and tradeoff decisions • Define testing, lead user acceptance testing, triage defects, demonstrate functionality, coordinate operational training, and confirm business readiness for go-live • Steward configuration-first Salesforce solutions and collaborate with the Salesforce architect, AI Lead, and data team • Embed HIPAA, security policy, and minimum-necessary access into requirements

🎯 Requirements

• 3+ years as a Product Owner in an agile environment, with direct ownership of a backlog and priority decisions • Track record of taking digital products from concept to launch and measuring resulting changes • Working knowledge of Salesforce objects, fields, record types, permission sets, flows, and reporting • Health Cloud experience is a strong advantage • Ability to write developer-buildable requirements and independently verifiable test criteria • Data literacy, including defining metrics and working with reports and dashboards • Practical experience with generative AI tools for documentation, analysis, and agile workflows • Exceptional communication and negotiation skills; ability to influence without authority • Comfort operating at pace with incomplete information in a fully remote environment • Bachelor's degree in Business, Information Systems, Healthcare Administration, or related field, or equivalent practical experience • Experience in patient services, patient access, hub services, specialty pharmacy, market access, or revenue cycle management is a strong advantage • Hands-on experience with Jira and Confluence preferred • Familiarity with Atlassian Rovo, Claude, or comparable AI assistants preferred • Familiarity with HIPAA and regulated healthcare environments preferred • Relevant certifications preferred, including CSPO, PSPO, PMI-PBA, Salesforce Certified Administrator, Salesforce Certified Business Analyst, or Salesforce Health Cloud Accredited Professional • Flexibility of working hours to support activities across EST to PST zones • Must be able to lift up to 15 pounds at times

🏖️ Benefits

• Medical, dental, and vision plans • Life insurance and disability coverage • Tax-advantaged savings accounts • Employee Assistance Program • Home office benefits • Employee Ownership Program • Paid time off • Holidays • Bereavement leave • 401(k) retirement plan with employer matching • Performance-based bonus opportunity • Career growth opportunities • Minimal travel possible

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