Content Expansion Associate

🕒 June 15

🇺🇸 United States – Remote

💵 $45k - $50k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✍️ Content Marketing Manager

🚫👨‍🎓 No degree required

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Project Expedition

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Project Expedition is an online travel marketplace that helps travelers discover, compare, book, and manage tours, activities, shore excursions and multiday trips worldwide. The platform lists experiences across global destinations, offers customer support, price-matching, flexible booking policies, and tools for travel advisors and tour operators to manage bookings and referrals. It primarily serves consumers while also providing enterprise and partner features for travel professionals.

📋 Description

• Support supplier onboarding from initial engagement through activation • Manage onboarding for assigned suppliers and ensure smooth, efficient launches • Follow onboarding processes, playbooks, and documentation • Track onboarding KPIs, including time to launch, activation rates, and content quality standards • Coordinate onboarding activities across internal teams • Serve as the primary supplier contact throughout onboarding and early-stage development • Provide supplier guidance, training, and best-practice recommendations • Respond to supplier questions and proactively address onboarding challenges • Escalate complex issues while maintaining a positive supplier experience • Review supplier content against platform standards and quality expectations • Optimize product descriptions, inclusions, meeting points, imagery, and other content for conversion • Conduct quality assurance reviews before products go live • Resolve content gaps and improve product quality with suppliers • Support supplier integrations with Supply Operations and technical teams • Assist with technical onboarding tasks and connectivity validation • Troubleshoot onboarding issues and identify whether they are operational or technical • Collaborate with internal teams to resolve issues efficiently • Identify onboarding bottlenecks and efficiency improvements • Recommend updates to onboarding workflows, documentation, and playbooks • Track supplier onboarding performance and share insights • Support initiatives improving supplier activation, content quality, and long-term supplier success • Leverage AI to optimize and automate repetitive tasks and processes • Work the Tuesday-Saturday shift

🎯 Requirements

• 2-4 years of experience in supplier onboarding, account management, operations, content management, or a similar role • Strong organizational and project management skills • Exceptional attention to detail and commitment to quality • Comfortable managing multiple onboarding projects simultaneously • Strong communication and relationship-building skills • Ability to work cross-functionally with both operational and technical teams • Basic understanding of how APIs deliver pricing, availability, and content into a platform • Comfortable working with large amounts of data across multiple systems and CRMs • Self-motivated and able to work independently in a fast-paced environment • Marketplace, e-commerce, or travel industry experience is preferred • Fluent in English with strong written communication skills • Must be based in the United States • Unable to hire employees residing in California or New York • Not suitable for digital nomads

🏖️ Benefits

• Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility) • 15 days of leave (increases to 20 days at 2 years tenure) • Company Healthcare Plan (Company contribution $10,500 with 2 completely covered plans) • 401K company plan • Annual work from home budget $500 • Annual training budget of $250 • TSA PreCheck (worth $80) • Annual Project Expedition tour credits of $750 • Employee discounts on thousands of tours and activities