Forward Deployed Engineer, Immuware

🕒 August 24

🇺🇸 United States – Remote

💵 $120k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Propelus

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Propelus is a company dedicated to modernizing the way professionals, employers, regulators, educators, and partners work together. It unifies three innovative brands—CE Broker, EverCheck, and Immuware—to provide comprehensive compliance and professional management solutions. Propelus empowers professionals with tools for career advancement, streamlines the compliance process, and offers a platform for professional management, continuing education, and primary source verification. Trusted by over 5 million professionals and organizations, Propelus has a mission to simplify compliance and enhance professional growth and success, particularly in the healthcare sector.

📋 Description

• Own technical resolution of customer problems end to end • Lead regular technical working sessions with customers • Configure, script, and write code for workflows, rules, fields, user and role management, reporting, data corrections, integrations, and small platform changes • Translate Employee Health requirements into working Immuware solutions • Challenge unnecessary requirements and select simple solutions addressing underlying problems • Document solution designs in Notion and update live items in Jira • Turn one-off fixes into reusable templates, decision trees, or product improvements • Triage new module or record-type additions requiring a Letter of Work or expansion to CSMs and Professional Services • Serve as the technical counterpart to Customer Success Managers on customer calls • Lead customer education, workflow walkthroughs, and retraining • Build trusted-advisor relationships with customer power users and technical contacts • Identify configuration gaps and risks before escalation • Monitor assigned customer environments, history, and upcoming needs • Partner with product and engineering, including opening pull requests, pairing on fixes, and reproducing or root-causing codebase issues • Surface recurring customer requests, regulatory gaps, and workflow limitations to Product • Contribute configurations, decision trees, scripts, and workarounds to the internal knowledge base • Fix issues where possible and provide clean, development-ready handoffs for others • Write scoped bug reports and feature requests • Distinguish between self-service fixes, support tickets, and product changes

🎯 Requirements

• 5+ years in a technical, customer-facing role such as solutions engineer, implementation consultant, technical account manager, or forward deployed engineer • 4–5 years navigating Azure, JavaScript, and TypeScript • Strong background in SQL and Azure SQL database management • 2–3+ years of experience operating in Notion and Jira • Proficiency in C# • Comfort reading a codebase, debugging, and writing scripts or small features • Track record of building on SaaS platforms, including non-trivial workflows, rules, forms, reports, integrations, or role and permission structures • Ability to identify enterprise customer problems, outline potential issues, and own solution outcomes • Strong written and verbal communication skills • Ability to handle delays, bugs, and scope pushback while maintaining customer trust • Experience scoping issues, finding root causes, proposing solutions live, and navigating implementation • Comfort adapting to novel problems and changing policies and regulations • Experience writing clear, well-scoped bug reports and feature requests • Experience in healthcare IT, Employee Health, or occupational health preferred • Familiarity with immunization tracking, credentialing workflows, OSHA, and state health reporting requirements preferred • Familiarity with APIs and integrations, SQL, or scripting for data investigation and fixes preferred • Prior use of Immuware or similar platforms preferred • Legally authorized to work in the US; sponsorship unavailable

🏖️ Benefits

• Professional development allowance • Flexible work arrangements • Ample paid time off • Paid time off for volunteering • Paid time off for birthdays • Paid time off for becoming a new parent • 401(k) with company matching • Financial planning education and resources • HSA, FSA, and traditional medical, dental, and vision insurance options for US employees and dependents • Annual Lifestyle Spending Account for wellness, WFH equipment, and other personal well-being expenses • 100% company-paid health insurance premiums for LATAM employees • Propelus Flex Club flexible benefits platform with monthly points and exclusive discounts for LATAM employees • Company-paid life insurance for LATAM employees • Discounted beneficiary coverage for LATAM employees