Cloud Services Ops, Associate Engineer

🕒 September 2

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

☁️ Cloud Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PTC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

📋 Description

• Prioritize issues of varying severity and manage resolution or escalation within accepted service levels • Configure and implement applications, with a heavy focus on Linux • Manage cases efficiently within the ticketing system • Facilitate communication between customers and internal teams to resolve issues • Update managers and the management team on ticket status as required • Work with cloud tools including Apache, Tomcat, Zabbix, ServiceNow, Salesforce, SALT, SQLDeveloper, Apache Directory Studio, and VMWare • Support after-hours configuration changes and scheduled monthly maintenance activities

🎯 Requirements

• Application configuration and implementation with a heavy focus on Linux • Experience/knowledge of cloud tools such as Apache, Tomcat, Zabbix, ServiceNow, Salesforce, SALT, SQLDeveloper, Apache Directory Studio, and VMWare • Experience/knowledge of Linux and Windows operating systems • Availability to work occasional nights and weekends for after-hours configuration changes and scheduled monthly maintenance activities • Must be authorized to work in the United States without requiring current or future employment-based immigration sponsorship from PTC

🏖️ Benefits

• Comprehensive benefits • Inclusive workplace environment • Accessibility assistance during the application process