
51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
🕒 5 days ago
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51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
• Develop and run an AWS environment for self-service web applications • Validate and deploy software releases for large multi-locale IVR applications • Write and execute SQL to make configuration changes to applications • Use Jenkins and Groovy scripting to collate and stage release files • Use Unix commands to troubleshoot system and network behavior
• Experience with Amazon CloudWatch, EC2, Elastic Load Balancing and CodePipeline • Operations administration with Linux, MacOS, and Windows • Networking concepts and troubleshooting • Code repository and change management systems • Experience with GitLab, Jenkins, Groovy and Tomcat (desired) • Familiarity with Genesys Voice Platform (GVP) • Experience with Speech enabled IVR applications • Java programming (desired)
• Excellent compensation and benefits • Flexible work environment
Apply Now🕒 5 days ago
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