
51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
🕒 July 27
Where this job comes from
Posted on PTP's careers page, not through a job board
First seen by Remote Rocketship July 27
Still open on PTP's site. Checked 44 minutes ago.

51 - 200 employees
Founded 2004
💼 Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
• Grammar development and testing for speech enabled IVR applications using Nuance Recognizers • Functioning as subject matter expert for all issues relating to speech recognition performance • Supporting sales with proposals and questions around speech recognition
• At least 5 years of experience with Nuance Recognizer, Nuance Dragon Voice, Nuance SpeechSuite • Scripting language such as Perl • Linux and Windows proficiency • JavaScript/ECMAscript for grammar development and testing
• Competitive salary • Excellent compensation and benefits • Flexible work environment
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