Children's Behavioral Health Training Operations Manager

Job not on LinkedIn

🕒 October 16

🇺🇸 United States – Remote

💵 $83.4k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of Public Consulting Group

Public Consulting Group

1001 - 5000 employees

Founded 1986

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm specializing in partnering with health, education, and human services agencies to enhance their effectiveness and impact. Through its strategic advisory and consulting services, PCG helps schools, state, and municipal agencies streamline their operations, improve programs, meet financial, regulatory, and operational challenges, and ultimately build stronger communities. Emphasizing technology solutions, PCG aids in automating services and achieving strategic goals. Additionally, the company is committed to social impact initiatives, such as fighting food insecurity, and actively participates in workforce development through apprenticeships.

📋 Description

• Direct, manage, and implement day-to-day operations of the MI Capacity Building Center for Children's Behavioral Health • Manage the website/registration platform, logistics for live and virtual sessions, communications, CEU processing, and compliance with MDHHS standards • Manage delivery of 200+ annual trainings, including technical and in-person logistics, communications, and training support • Manage subcontractor agreements and support quality content aligned with MDHHS priorities • Identify and implement process improvements to enhance efficiency, quality, and customer and staff experience • Troubleshoot challenges and identify solutions from idea through implementation • Monitor KPIs and develop and manage performance dashboards • Implement continuous quality improvement cycles to improve CBC quality and efficiency • Participate in project budgeting and financial management activities • Foster a collaborative and high-performance culture

🎯 Requirements

• Bachelor’s degree • Minimum 5 years of experience in project or operations management, preferably in human services • Understanding of state government operations and/or behavioral health programs is a plus • Experience managing training operations is a plus • Proven ability to lead large-scale, multi-stakeholder initiatives • Strong skills in technology, data analysis, critical thinking, problem solving, and performance reporting • Excellent communication and relationship-building skills • PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship

🏖️ Benefits

• Medical and dental care benefits • 401k • PTO • Parental leave • Bereavement leave • Competitive compensation and benefits • Professional growth through challenging and meaningful work • Opportunity to lead a high-impact statewide initiative • Collaborative, mission-driven culture

Apply Now

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