Senior Researcher

🔥 25 minutes ago

🌐 United States, Canada, +3 more countries – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote 🇨🇷 Costa Rica – Remote 🇧🇷 Brazil – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🧬 Research Scientist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pulse Labs

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

☁️ SaaS

🏢 Enterprise

💰 $2.5M Seed on 2018-06

SaaS • Enterprise

Pulse Labs is an AI-powered research platform that helps product, UX, and design teams capture and analyze real user feedback across multiple research methodologies — surveys, interviews, evaluations, observations, and in-app integrations. It offers participant sourcing via a vetted panel (Pulse Voices™), an SDK (FlightRecorder) for embedded in-app feedback, automated AI tools to organize and surface insights, benchmarking and enterprise features with GDPR and ISO 27001 compliance. The platform targets enterprises and teams seeking end-to-end user research solutions.

📋 Description

• Partner directly with enterprise clients to scope, design, and align research plans with business goals, technical requirements, and delivery timelines • Architect and lead end-to-end mixed-methods research using advanced survey design, UX methodologies, and questionnaire frameworks • Own the planning, execution, and delivery of fast-paced, multi-track research studies • Collaborate with Program Management, Recruitment, and Operations to monitor project health, safeguard data quality, enforce timelines, and maintain methodological rigor • Analyze participant video recordings, transcripts, and open-ended feedback to uncover behavioral drivers and product opportunities • Run advanced statistical analyses, including MaxDiff, conjoint analysis, and factor analysis • Translate complex data into executive summaries, scorecards, slide decks, and detailed analytical reports • Present findings and strategic recommendations to cross-functional teams and executive leadership across technology verticals • Coach and mentor junior researchers and analysts • Refine research workflows, streamline operational processes, and integrate lessons learned from project cycles

🎯 Requirements

• Must be fluent in English • 5+ years of mixed-methods research experience leading end-to-end quantitative and qualitative investigations in a fast-paced, detail-oriented research operations environment • Proven expertise across the entire research lifecycle, from study design and advanced data collection to analysis and synthesis • Deep familiarity with UX, behavioral, and human-centered design frameworks • Track record of managing client/consulting relationships • Success translating complex findings and presenting original and peer-conducted research to senior and executive stakeholders • Strong pattern recognition and anomaly detection skills • Ability to identify subtle behavioral trends and ensure data integrity across large, multimodal datasets • High degree of personal ownership, proactivity, and operational rigor • Comfortable navigating ambiguity and self-initiating solutions in a rapid-response, multi-project setting • Ability to partner effectively with internal teams, external stakeholders, and clients • Advanced proficiency in Google Workspace (Docs, Sheets, Slides) • Adaptability with modern analytical, panel management, and proprietary SaaS platforms • Graduate degree in Psychology, Survey Methodology, HCI, Human Factors, Research Methods, or a closely related field • Prior experience in an agency, consultancy, or vendor-side research environment delivering client-facing insights preferred • Experience conducting research for or working within FAANG/tier-one tech companies preferred • Hands-on familiarity with next-gen consumer technologies, hardware, or AI-driven product ecosystems preferred