QA Wolf
51 - 200 employees
Founded 2019
🤝 B2B
☁️ SaaS
B2B • SaaS • Software
QA Wolf is a hybrid platform and service that specializes in automated quality assurance (QA) testing for web and mobile applications. By utilizing AI technologies, QA Wolf delivers comprehensive end-to-end test coverage, enabling software teams to ship better software faster and with fewer bugs. Their approach integrates capabilities like iOS and Android testing, performance testing, and accessibility testing, allowing teams to reduce the time and effort required for manual QA processes.
Customer Success Associate
🕒 May 25
🇺🇸 United States – Remote
💵 $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
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QA Wolf
51 - 200 employees
Founded 2019
🤝 B2B
☁️ SaaS
B2B • SaaS • Software
QA Wolf is a hybrid platform and service that specializes in automated quality assurance (QA) testing for web and mobile applications. By utilizing AI technologies, QA Wolf delivers comprehensive end-to-end test coverage, enabling software teams to ship better software faster and with fewer bugs. Their approach integrates capabilities like iOS and Android testing, performance testing, and accessibility testing, allowing teams to reduce the time and effort required for manual QA processes.
📋 Description
• Work with a team of Customer Success Managers (CSMs) on areas like: • Understanding customer goals and workflows to drive outcomes and long-term value • Serving as a trusted advisor on QA and automated testing best practices • Creating and execute success plans that clearly link product usage to business impact • Building and maintaining alignment with technical and executive stakeholders • Identifying risks early, handle objections, and manage escalations with clarity and urgency • Collaborating with sales, product, and engineering to share feedback and improve the customer experience • Delivering against targets for Net and Gross Dollar Retention (NDR/GDR)
🎯 Requirements
• Is hungry to dive in and learn about customer success • Thrives in ambiguous environments (like start ups) where adaptability, ownership, and initiative are key • Has great people skills and enjoys interfacing frequently with others to solve problems • Shares our values
🏖️ Benefits
• 100% Medical, dental, and vision • 28 days of personal time off (PTO) • A remote-first culture allows you to work virtually anywhere
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