EDI Account Representative

🕒 April 1

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Quadax, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1976

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Quadax, Inc. is a specialist in healthcare revenue cycle management, providing comprehensive solutions for hospitals, laboratories, physician practices, and other healthcare providers. With over 50 years of experience, Quadax helps organizations optimize their financial performance through streamlined reimbursement processes, denial management, and patient engagement services. The company emphasizes personalized service and advanced technology solutions, aiding clients in navigating the complexities of the healthcare reimbursement landscape. Quadax also leverages artificial intelligence and predictive intelligence to address workforce challenges in the healthcare sector. Their services are designed to improve cash flow and enhance the overall patient experience.

📋 Description

• Aid the EDI Client Experience department in maintaining client concerns efficiently. • Review and assist in resolving Help Desk work queues. • Remain organized and problem solve while keeping a positive attitude. • Serve as a backup to various levels of EDI Client Experience when needed. • Contact & approve or reject Quadax Portal login requests. • Provide backup support to cover phones for the Client Support Center as needed. • Conduct new Xpeditor Hosted remote installs. • Document and summarize all training activity within an Account Management Activity Report (AMAR). • Assist in researching and creating training material for the EDI Client Experience team.

🎯 Requirements

• Bachelor’s degree and/or experience in the healthcare industry revenue cycle preferred • EDI experience mandatory. • Knowledge of EDI resources and applications. • Ability to assist with client software training. • Ability to establish priorities, proceed with objectives, and work independently • Excellent written and verbal communication skills which would include client training either on site or by phone. • Strong attention to detail & organization. • Proficient with Microsoft Word, Excel, PowerPoint and Outlook

🏖️ Benefits

• Employees can work remotely