Enterprise Account Manager

Job not on LinkedIn

21 hours ago

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Logo of Qualifacts

Qualifacts

Healthcare Insurance • Wellness • SaaS

Qualifacts is a leading provider of end-to-end behavioral health electronic health records (EHR) solutions, designed to modernize client care and improve outcomes in mental and behavioral health services. The company offers a range of services including virtual care, clinical documentation, treatment planning, billing, and business intelligence tailored for mental health agencies, health and human services, addiction treatment, and small practices. With innovative tools and a focus on increasing practice efficiency and client satisfaction, Qualifacts supports healthcare providers in delivering exceptional holistic care.

1001 - 5000 employees

Founded 1998

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

📋 Description

• Responsible for building and maintaining strong relations with customers • Act as the Single Point of Contact (SPOC) for key business contacts within existing accounts • Understand and communicate key performance metrics and partnership outcomes • Identify customer requirements, uncover roadblocks and coordinate with key internal resources to solve problems • Responsible for management of all commercial relationship items including contract management, pricing negotiation, renewals • Responsible for key administrative tasks including Salesforce administration, data integrity, reporting and forecasting • Develop, communicate, and maintain account plans • Partner with assigned Customer Success Managers to deliver monthly and/or quarterly business reviews • Maintain high engagement within assigned accounts while engaging in Customer relationship building • Develop expanded business opportunities by analyzing account potential, initiating, developing, and closing sales

🎯 Requirements

• Minimum 8 years’ sales and/or account management experience • Bachelor’s degree preferred • Healthcare Industry Experience • Proven performance in achieving KPIs • Must be able to build effective customer relationships • Must have proven skills in prospecting • Strong problem-solving abilities, strategic thinker, conflict resolution, time management and attention to detail is a must • Ability to work in fast paced environment and meet business SLA’s • Ability to work independently and manage multiple accounts simultaneously • Strong communication skills both verbal and written • Proven data driven skills • Proficiency in Microsoft Suite • Some travel required

🏖️ Benefits

• Equal opportunity employer • Celebrates diversity • Commitment to creating an inclusive environment

Apply Now

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