Senior Event Operations Manager

🕒 September 30

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟠 Senior

🎪 Events

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Questex

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🏥 Healthcare

🏨 Hospitality

✈️ Travel

💰 Private equity on 2005-06

Healthcare • Hospitality • Travel

Questex is a leading information and events company focused on the experience economy, producing in-person and digital conferences, tradeshows, newsletters, websites, and content-marketing programs that connect professionals and vendors across industries like hospitality, healthcare, experiential technology, and wellness. The company combines live events with data-driven targeting, analytics, and digital communities to help buyers and sellers discover products, learn from experts, and drive business outcomes.

📋 Description

• Oversee operational logistics, vendor relationships, and execution of high-impact events for 500 to 5,000 attendees, with budgets up to $2M • Act as the operational hub by communicating critical deadlines, tracking workflow changes, and relaying show team needs across departments • Maintain comprehensive work order schedules and timelines using Smartsheet for real-time cross-functional tracking • Serve as primary point of contact for venue operations and decorators • Manage utility and facility orders, including electric, internet, plumbing, rigging, and decorator services • Oversee non-sponsored fulfillment for activations, Show Management areas, and evening events • Manage third-party vendors including floral, transportation, décor, and security • Develop and implement Health & Safety and Security plans • Drive sustainability initiatives, including tracking and reporting • Finalize food and beverage orders and conduct Banquet Event Order reviews • Manage hotel housing blocks using Cvent where applicable • Oversee invoice processing and operations budget management • Oversee end-to-end production, placement, and management of event signage • Partner with internal teams, show management, and external vendors to deliver complex activations and evening events

🎯 Requirements

• Proven track record, typically 5+ years, managing complex, large-scale live events ranging from 500 to 5,000 participants • Hands-on experience using Cvent for registration, housing, and attendee management • Hands-on experience using Smartsheet for project management, operational tracking, and timeline coordination • Experience managing and reconciling operational budgets of up to $2M • Deep familiarity with venue utility ordering, general service contractors such as GES, rigging, internet/telecom, and health & safety regulations • Experience with invoice processing, financial reconciliation, and BEO (Banquet Event Order) reviews • Exceptional cross-functional communication skills • Acute attention to detail and ability to pivot quickly in high-pressure live event environments • Exceptional written and verbal communication skills • Commitment to diversity, inclusion, and belonging • Flexibility for occasional evening and holiday work • Must be authorized to work in the United States without sponsorship now or in the future • Questex is unable to provide visa sponsorship

🏖️ Benefits

• Vacation - 15-20 days depending on years of service • 12 Paid Holidays • Health and Welfare Benefits (medical, dental, vision, life, and others) • FitOn Health, access to a leading digital wellness platform that offers premium online classes • Cariloop Membership Program to help support employees with the complexities of caregiving • Parental Leave • Online Educational Learning Library of over 16,000 courses for employees to enhance and develop their skills • Access to Mental Health Resources-Talkspace, & Employee Assistance Program • 401k, with Matching Contributions to include educational webinars sponsored by our 401K partner • Mission-driven culture with an enthusiastic, professional team • Work-life balance • Discounts through various partnerships • Flexible and adaptable work environment • Remote work arrangement

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