Senior Manager, Process Engineering

🕒 October 6

🇺🇸 United States – Remote

💵 $100.2k - $145.4k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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R1 RCM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Private Equity Round on 2024-07

Consulting • Logistics • Healthcare

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Support development and drive execution of AI-enabled revenue cycle solutions • Use operational and performance data to identify opportunities, prioritize use cases, and inform expansion decisions • Analyze and trend solution performance to identify patterns, root causes, risks, and improvement opportunities • Translate findings into clear recommendations and actions • Drive cross-functional execution with leadership, operations, product, engineering, vendors, and external stakeholders • Lead stakeholder discussions, drive decisions, communicate recommendations, and provide actionable feedback • Troubleshoot operational and product issues and coordinate resolution across teams • Lead discovery through user interviews, process maps, and gap analysis • Analyze current-state processes, standards, and operational, financial, and quality metrics to identify automation and efficiency opportunities • Translate healthcare revenue cycle workflows into build-ready PRDs, user stories with acceptance criteria, process maps, and decision trees • Refine backlog items and clarify scope with product and engineering teams • Ensure product development remains on track and delivers value aligned with business objectives • Ensure requirements are testable, traceable, and aligned to business outcomes • Support implementation and adoption through change management, documentation, and collaboration with training, quality, and performance management teams • Act as the connective layer between operations, product, engineering, and executive stakeholders • Communicate complex workflow logic to technical and non-technical audiences • Operate independently with minimal oversight once priorities are aligned • Proactively surface risks and constraint assumptions

🎯 Requirements

• 5+ years of experience as a Business Analyst, Process Analyst, or Product Business Analyst in healthcare • Strong knowledge of healthcare revenue cycle management, including back-end operations, payor rules, claims workflows, denials management, and reimbursement methodologies • Proven experience in process analysis, process improvement, or operational analytics within a healthcare environment • Advanced analytical skills with the ability to interpret large data sets and translate findings into actionable process recommendations • Hands-on experience with Excel, Power BI, or similar reporting and visualization tools to track performance and outcomes • Ability to document workflows, business requirements, and process standards clearly and effectively • Strong communication and presentation skills for technical and non-technical audiences • Strong ability to prioritize • Strong stakeholder facilitation skills • Comfortable managing ambiguity • Independent, structured thinker • Must be willing to travel up to 25% • Familiarity with EHR systems, payor portals, and healthcare operating systems is nice to have • Experience collaborating cross-functionally with operations, product, and engineering teams is nice to have

🏖️ Benefits

• Annual bonus plan at a target of 10.00% • Competitive benefits package • Opportunities to constantly learn, collaborate across groups, and explore new career paths • Opportunity to contribute, think boldly, and create meaningful work • Disability reasonable accommodation support