Service Center Analyst

🕒 October 7

🇺🇸 United States – Remote

💵 $24 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Radiology Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

🏥 Healthcare

🤝 B2B

👥 B2C

Healthcare • B2B • B2C

Radiology Partners is a national radiology practice and healthcare services organization that partners with radiologists, radiology practices, hospitals, and health systems to deliver diagnostic imaging, clinical expertise, and patient care. Led by physicians, the company focuses on transforming radiology through innovation, collaboration, scale, and practice management while preserving local practice autonomy and providing clinical resources, education, and support for both clinicians and patients.

📋 Description

• Provide advanced IT support for clinical and administrative users • Ensure high availability of radiology systems • Diagnose and resolve complex hardware, software, network, and clinical application issues across devices and peripherals • Triage and manage escalated or high-priority incidents • Collaborate with cross-functional IT teams • Support operations during planned and unplanned downtime using established procedures • Document and manage incidents in ServiceNow • Communicate updates and resolutions clearly • Contribute to process improvements and knowledge documentation

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field preferred, or equivalent experience • 5+ years of experience in healthcare IT, including hardware and network support preferred • Experience supporting voice dictation systems such as PowerScribe or Fluency • Knowledge of HIS/RIS, PACS, Voice Recognition systems, DICOM functionality, and radiology workflow • Strong critical thinking, problem-solving, and customer service skills • Advanced IT support experience for clinical and administrative users

🏖️ Benefits

• Competitive Benefits package with tiered options; eligibility starts the month after hire • Compensation reviews • Career growth opportunities • Flexible remote schedules • Generous PTO plans and paid holidays • Possible incentive and productivity programs • Health and wellness coverage options • 401k benefits • Family planning benefits • Telehealth • Great Place to Work certification