Compliance Analyst

🕒 October 23

⛰️ Colorado, Florida, +1 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🧀 Wisconsin – Remote

💵 $41.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 0%

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Rausch Sturm LLP

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1977

⚖️ Legal

💸 Finance

📋 Compliance

Legal • Finance • Compliance

Rausch Sturm LLP is a law firm that represents financial institutions, creditors and creditor issuers in resolving past-due consumer debts. For over 40 years the firm has provided debt collection and consumer resolution services on behalf of banks and other creditors, offering payment channels, dispute handling, multilingual (English/Spanish) support, and state-specific compliance notices. The firm emphasizes honesty, community giving, and regulatory compliance while working with consumers to arrange repayment plans and manage bankruptcy or dispute communications.

📋 Description

• Review, investigate, and resolve consumer complaints and disputes in compliance with applicable laws and regulations • Ensure timely and accurate responses to complaints received through various channels • Analyze complaint data to identify trends, root causes, and potential compliance issues • Support compliance monitoring and testing related to complaint handling • Assist in internal and external compliance reports and audits • Collaborate with business units and employees throughout the Firm • Contribute to developing procedures and training to improve complaint resolution processes • Stay informed of regulatory changes and industry best practices affecting consumer complaint management

🎯 Requirements

• Strong analytical skills to assess complaint details, identify issues, and determine root causes • Excellent written and verbal communication skills for drafting responses and communicating with stakeholders • Detail oriented with organizational skills to manage multiple files, meet deadlines, and prioritize tasks • Problem-solving mindset with the ability to recommend and support effective corrective actions • Ability to manage shifting priorities in a fast-paced, result-driven environment • Proficient in the Microsoft Suite of products, especially Excel • High school diploma or equivalent required • Prolonged periods of sitting at a desk and working on a computer

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