People Systems Relationship Manager

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November 25

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Reach plc

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Media

Reach plc is a leading media and publishing company, known for creating trusted, quality content across a range of print and online brands. Operating primarily in the UK and Ireland, Reach plc reaches a significant portion of the online population and holds a strong audience ranking. The company is committed to responsible business practices with a focus on diversity, inclusion, and protecting the environment. Reach plc’s diverse brand portfolio includes more than 120 print and online media brands, emphasizing its influence and reach in the media landscape. The company keeps shareholders informed with regular updates and reports on financial performance, corporate governance, and strategic initiatives.

1001 - 5000 employees

Founded 1836

📱 Media

📋 Description

• As our People Systems Relationship Manager, you’ll own the HR tech landscape end to end ensuring our tools are intuitive, reliable and well adopted. • You’ll partner with HR, IT, Finance and our vendors to deliver a seamless experience across onboarding, performance, compensation and more. • You’ll lead a small, capable team to keep systems running smoothly while pushing continuous improvement. • Set and deliver the HR systems roadmap, aligning to business strategy and value. • Oversee configuration, maintenance, upgrades and change control across all HR systems. • Drive user-centred improvements that boost efficiency, data quality and experience. • Manage vendors: SLAs, service delivery, commercials and issue escalation. • Lead, coach and develop a team of two (Systems Advisor and Systems Administrator). • Establish robust testing practice for releases, patches and new functionality. • Resolve complex, escalated issues and remove recurring root causes. • Build practical training, guides and comms that grow capability and adoption. • Lead change management for new implementations and major rollouts. • Use approved AI tools to enhance accuracy, speed and insight.

🎯 Requirements

• You’re a relationship‑led operator who builds trust across HR, IT, Finance and frontline users, while partnering effectively with external system vendors. • Externally, you cultivate constructive relationships with vendors negotiating SLAs, holding partners to account and collaborating to achieve outcomes that are right for the business and the people who use the tools every day. • You translate business needs into smart, scalable HR tech solutions by getting under the skin of requirements, understanding technical specifications, configuring modules and shaping best‑practice processes that land well in the real world. • Your communication is clear and confident in writing, face‑to‑face and when presenting helping you align expectations, influence decisions and keep everyone moving in the same direction. • You plan and prioritise across multiple stakeholders and deadlines, managing dependencies without losing sight of the bigger picture.

🏖️ Benefits

• 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years. • An extra day's paid leave each year to volunteer for a cause close to your community or your heart. • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!) • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings. • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice. • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments. • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice. • Wellbeing support - including a 24/7 assistance programme for you and your family. • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products. • Interest-free loans - including for season tickets and technology.