Customer Service Representative, 12-month contract

Job not on LinkedIn

🔥 3 minutes ago

🇨🇦 Canada – Remote

💵 $39.6k - $66.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇫🇷 French Required

Apply Now
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Logo of Recruiting.com

Recruiting.com

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Provide technical assistance and office support to internal associates • Monitor servers and backups and investigate incidents • Coordinate telephony needs according to defined processes • Implement improvements and upgrades to desktops and servers • Document and follow up on incidents using SYSAID (ITIL)

🎯 Requirements

• Bachelor's degree in Computer Science or a related field • 6 years' experience as a systems administrator • Microsoft Certified Systems Engineer (MCSE) or Microsoft MCDST certification • Strong knowledge of TCP/IP, DNS, and LDAP • Practical experience with secure VPNs and Cisco firewalls • Excellent customer service skills • Ability to multitask in a fast-paced environment • Mandatory ability to communicate clearly in English and French

🏖️ Benefits

• Health insurance • Dental care • Vision care • Support for working families • Professional development resources • Training programs • Paid parental leave • Paid caregiver leave

Apply Now

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