Sales Support Specialist

🕒 July 28

🇨🇦 Canada – Remote

💵 $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Oatly

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

Oatly is a company that was founded in 1994 with the goal of producing sustainable and responsible products, specifically plant-based alternatives like oat milk. The company is dedicated to promoting healthier living by offering products with maximum nutritional value and minimal environmental impact. Oatly believes in the importance of companies taking responsibility for societal issues and advocates for growing food for direct human consumption rather than for animal feed. Its mission includes making positive changes in eating habits without taxing the planet's resources.

📋 Description

• Provide day-to-day support to the sales team and Sales Leadership • Prepare customer presentations, business reviews, sales reports, and internal communications • Manage customer documentation, contracts, promotional agreements, and sales records • Support customer onboarding, item listings, and new product launches • Coordinate sales meetings, customer meetings, and internal planning sessions • Set up, track, and reconcile customer promotions and trade spending • Maintain pricing files and customer-specific pricing agreements • Monitor promotional performance and support post-event analysis • Ensure promotional documentation complies with internal approval processes • Generate regular sales reports, dashboards, and performance metrics • Analyze sales trends, market performance, and customer KPIs • Support forecasting and demand planning initiatives • Liaise with Sales, Customer Service, Supply Chain, Finance, Marketing, and retail customers • Report to the VP Commercial Canada

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related experience preferred • Equivalent combination of education and experience will be considered • 2+ years of experience in Sales Support, Sales Administration, Customer Service, Sales Operations, or related roles • Experience within Consumer Packaged Goods (CPG), Retail, Food & Beverage, or Consumer Health industries preferred • Experience supporting major Canadian retailers such as Loblaw, Sobeys, Metro, Walmart, or Costco is an asset • Highly organized, detail-oriented, analytical, and able to thrive in a fast-paced CPG environment • Proficiency in Microsoft Suite with advanced Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and data analysis • Familiarity with CRM platforms and sales reporting tools • Experience with syndicated data platforms such as NielsenIQ or Circana is an asset • Knowledge of Power BI is preferred • Optimism and resilience • Bilingual English/French is preferred • Alignment with Oatly's mission of health, sustainability, and transparency • Self-starter able to work without direct supervision • Individual accountability and ownership • Comfort with ambiguity and an entrepreneurial spirit

🏖️ Benefits

• Flexible vacation • Great benefits, including pet insurance • Paid volunteer days off throughout the year • Free six packs of oatmilk • Supportive coworkers • Reasonable accommodations for a barrier-free interview experience