Manager, Patient Support – Services

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Manages patient access operations to support accurate intake, coverage verification, and timely service initiation • Leads daily workflow execution across health system patient access activities • Oversees resolution of access barriers that affect authorization, eligibility, and financial clearance outcomes • Monitors operational metrics to identify service gaps and support process improvement • Coordinates cross-functional escalations with reimbursement, care coordination, and provider-facing teams • Leads training, coaching, and performance management for patient access staff

🎯 Requirements

• Bachelor's degree in business administration, healthcare administration, pharmacy, public health, life sciences, operations management, or a related field, or equivalent experience • 5+ years of experience in patient services, customer operations, case management, reimbursement support, access support, healthcare service delivery, or a related field • 2+ years of experience in a management capacity • Certification in service management, process improvement, project management, customer relationship management systems, or patient support operation preferred

🏖️ Benefits

• Health insurance • Dental care • Vision care • Paid parental leave • Paid caregiver leave • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Professional development resources • Training programs • Mentorship programs