Bilingual Disability Administration Coordinator

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Recruit Action inc.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2009

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Recruit Action inc. is a recruitment agency dedicated to connecting remarkable candidates with the right employers. With over a decade of experience in Canada, they focus on providing a valuable and human-centered job search experience for both job seekers and companies. Their mission extends beyond traditional recruitment; they actively foster an inclusive economy by partnering with 2SLGBTQI+ owned businesses and sharing insights about the job market and professional development.

📋 Description

• Review and assess external communications for compliance with privacy protocols and client-specific communication guidelines • Help prevent privacy breaches through detailed communication review • Reconcile inconsistent or inaccurate information and provide feedback to case managers and leaders • Analyze communications and document trends for continuous improvement initiatives • Manage a group email inbox while maintaining quality standards and turnaround times • Assist with administrative case management, email communications, tool referrals, and invoice processing • Collaborate with Case Managers, Operations Specialists, Associate Managers, Plan Sponsors, and Plan Members • Uphold privacy and confidentiality standards in externally communicated information • Document findings and recommend communication-quality improvements and required corrections

🎯 Requirements

• Post-secondary education at the college or university level is required • Up to 2 years of experience in a similar administrative role • Proficiency with Microsoft Office Suite, including Outlook, Teams, Excel, OneNote, OneDrive, and PowerPoint • Proficiency with Adobe • Ability to probe, investigate, apply critical judgment, solve problems, and resolve discrepancies and issues • English and French bilingualism is required • Excellent attention to detail and accuracy • Excellent organizational, prioritization, and planning abilities • Excellent written and verbal communication skills • Ability to thrive in a fast-paced environment • Ability to adapt to high workload volumes and competing deadlines • Analytical, proactive, and able to take initiative • Ability to collaborate and build relationships with tact and diplomacy • Ability to work independently and as part of a team • Knowledge of disability management and/or group benefits is an asset • Experience in a health-related field and/or administrative office environment is an asset

🏖️ Benefits

• 12-month contract with the potential for permanent employment • Day schedule, 37.50 hours per week • Weekday schedule from 8 am to 4 pm EST • Flexibility of remote work