Senior Platform Implementation Engineer

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🕒 April 1

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RedIron

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛒 Retail

🏢 Enterprise

🛍️ eCommerce

Retail • Enterprise • eCommerce

RedIron is a company dedicated to helping North American brick-and-mortar retailers enhance their systems through a connected platform. Specializing in modernizing legacy systems, RedIron offers a range of products and services, including integration solutions, enterprise retail platforms, and support for mobile POS systems. With over 20 years of experience and more than 1,300 successful retail projects, they focus on enabling retailers to deliver exceptional customer experiences and remain competitive in a rapidly changing environment.

📋 Description

• Demonstrate ability to plan, de-conflict, and manage implementation activities for projects • Assist in Operations to Service handoff documents to support (Work more closely with QA and become a TA) • Handle customer User Acceptance, Outage Notification, and Change Control procedures and documentation • Process design conversations, keeping with best practices • Analyze system and compile system changes for performance tuning and adjustments needed by software or customer needs • Participates in the examination of the feasibility of projects during the project preparation phase for technical content and gaps • Coordinates the entrusted priority investment projects during the project implementation phase • Improve software to meet customer’s business needs and follow best practices • Manages and coordinates the work of subordinates during the project implementation phase, develops effective cooperation with businesses and functional organizations • Inspect changes before the customer performs user acceptance testing • Record and manage customer-specific implementation needs and requests • Coordinate with customers to resolve issues • Solid understanding of IT security best practice

🎯 Requirements

• Bachelor's Degree or Diploma usually in computer science, computer systems engineering, software engineering or mathematics or Completion of a college program in computer science is usually required. • Communication skills - both written and presentation skills • Be accountable and with a strong sense of ownership • Review system issues and act on them • Client-facing problem solver with a strong technical background • Manage Configure changes and upgrade software systems • Demonstrate the ability to communicate technical concepts • Demonstrate the ability to act independently while working with remote hands • Strong Project Management and Communication skills with the ability to work closely with Team members • Proficiency in Linux, SQL, Jira, Git/BitBucket, AWS, OCI, and other cloud platforms • Commercial Deployment Automation Tools • Technical documentation • Responsible for implementing, maintaining, and updating new and existing applications for customers • Knowledge in build systems support Jenkins/Bamboo/Maven • Monitor and troubleshoot critical customer infrastructure • Handle customer request priorities

🏖️ Benefits

• Our employee benefits package will take effect after a 90 day probation period, including medical, dental, vision, 401k or RRSP matching.