Sales Coordinator

🔥 15 hours ago

🏈 North America – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 10%

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Logo of Relais & Châteaux

Relais & Châteaux

10,000+ employees

🏨 Hospitality

✈️ Travel

🍽️ Food & Beverage

Hospitality • Travel • Food & Beverage

Relais & Châteaux is an association of more than 580 landmark hotels and restaurants operated by independent innkeepers, chefs, and owners who share a passion for their businesses and a desire for authenticity in their relationships with their clientele. Established in 1954, it offers a unique introduction to a lifestyle inspired by local culture, gastronomy, and experiences, showcasing a commitment to preserving local heritage and the environment.

📋 Description

• Assist the North American sales team in growing revenue and maximizing market share from the travel community for Relais & Châteaux member hotels • Assist with planning and executing events, showcases, sales blitzes, missions, conferences, and FAM trips • Handle venue selection, printing of badges and signage, and onsite assistance when necessary • Analyze reports pertaining to revenue production with the International Director, North America and regional sales managers • Support North American sales managers with clients during sales events or absences • Assist Global and International Sales Directors with key account management tasks, specifically American Express and Chase Travel • Track member payments for events with Paris accounting • Support administrative and organizational tasks with the International Director, Global Director, and Sales B2B Coordinator in Paris • Assist with commission inquiries from travel agencies in the US and Canada • Update CRM and manage events in Eventmaker for tracking and reporting • Update preferred partner program lists and coordinate with the SynXis team regarding member hotel compliance • Assist VIP agencies in North America with confirming member hotels through R&C central reservations/SynXis • Work closely with the reservations team • Build effective working relationships with member hotels, restaurants, and Relais & Châteaux HQ teams

🎯 Requirements

• Experienced professional with a proven track record in coordination, executive support, or a similar administrative role • Excellent organizational skills and attention to detail • Ability to manage multiple priorities • Experience in the luxury hospitality industry preferred • High level of professionalism, diplomacy, and interpersonal skills • Excellent written and oral communication skills • Ability to work independently and as a team player • Fluency in English required • Preference for second-language fluency, ideally French and/or Spanish • Excellent working knowledge of PowerPoint and Excel for presentations and reporting • Ability to work remotely, ideally in the Eastern Time Zone of the USA

🏖️ Benefits

• Opportunities to travel • Exclusive internal program allowing teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays • Special offers from carefully selected partners in lifestyle, wellness, and gastronomy • People-centered, high-standard, and supportive work environment • Professional and personal development opportunities • Stimulating professional environment and international network renowned for excellence

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