Director, Global Services

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REMAX

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏠 Real Estate

Real Estate

REMAX is a global real estate franchising network and brokerage platform that connects buyers, sellers, renters and commercial clients with independent, locally based agents. Operating in 110+ countries with over 140,000 agents and thousands of offices, RE/MAX provides property listings, global search tools, luxury and commercial property services, market guides, and franchise opportunities while promoting trusted agent expertise and compliance with fair housing. The company combines broad local market knowledge with an extensive international network to facilitate residential and commercial real estate transactions.

📋 Description

• The Director, Global Services, Eastern Region is responsible for the overall success of a portfolio of REMAX Canada franchisees (Broker/Owners) and their respective agents. • This role serves as the primary point of contact, relationship manager, and liaison between franchisees and REMAX Canada. • The Director plays a critical role in driving organic agent growth, operational efficiencies and profitability, and retention for franchisees by identifying owner/manager needs and creating tailored support and service plans. • Leveraging internal resources to deliver operational, financial, and organizational guidance and consultative support. • Supporting the execution of the Region Development department’s growth strategy, including achieving net agent count in territory through organic recruitment and retention strategies and collaboration with Global Sales team on conversions and M&A. • Increasing adoption of brand tools and programs (Aspire, MaaS, RaaS, MaxEngage, REIC Verification, etc.) and driving and upholding brand image and identity with franchisees in their portfolio (exterior signage, websites, yard signs, etc.). • Proactively working with franchisees and REMAX corporate on renewals and accounts receivable. • Utilizing REMAX consultative methodology such as internal Momentum program to provide operational and consultative support.

🎯 Requirements

• Minimum 5 years of experience in Franchise Development, Business Operations Management, or Business Consulting (franchise and/or real estate background strongly preferred). • Knowledge of current and emerging real estate industry practices, trends, and technologies. • Demonstrated planning, analytical, and problem-solving capabilities. • Strong presentation, communication, interpersonal, and dispute resolution skills. • Proven ability to influence, collaborate, and build relationships across all organizational levels. • Bachelor’s degree in Business, Finance, Marketing, or related field (preferred). • Track record of delivering results and managing multiple priorities effectively. • Ability to set milestones, measure performance, and achieve targets.

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance • Health savings account with employer contribution • Flexible spending account (medical & dependent care) • Voluntary critical illness, hospital indemnity and accident coverage • Short-term disability paid at 100% after 1 year • 401(k) plan with generous company match & immediate eligibility • Free financial advisor service • Company-paid life and AD&D insurance, short-term and long-term disability • Generous paid time off package includes 15 paid holidays and generous PTO • Hybrid or remote positions and flexible hours • Monthly home office subsidy • Paid parental leave benefits • Paid caregiving, adoption and foster leave benefits • Monthly ClassPass contribution • Employee assistance program including free counseling sessions • Tuition reimbursement program • Pet insurance discount • Recognition program