Senior Sales Operations Manager

🕒 July 11

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Reputation

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation's AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.

📋 Description

• Design and implement scalable sales processes and systems to enhance AE / CSM productivity and leadership visibility • Align sales representatives with accounts based on compensation plans and designated territories • Collaborate with sales leadership and other departments to drive improvements in RFP responses and associated systems and processes • Collaborate with AEs, SEs, sales leaders, product management and engineering to approve or reject requests for non-standard customer requirements • Develop and distribute key metrics, automate alerts requiring leader attention and provide insights into sales performance • Collaborate with SFDC Admin team and Marketing Operations to maintain our SalesForce database and associated go to market technical stack to optimize sales processes and performance • Oversee and evaluate sales technologies, ensuring effective usage • Lead Salesforce enhancements, including custom development and integration • Audit and resolve data issues, maintaining high data quality standards • Utilize AI tools (Gemini, Notebook LLM, Zapier) to improve sales efficiency

🎯 Requirements

• BA/BS degree • 8+ years of experience in Sales Operations, Sales Leadership, or Business Process Engineering • Relevant consulting experience preferred • Demonstrated success in designing and implementing sales processes and GTM systems at SaaS companies • Experience managing operations across multiple global offices is highly desirable • Experience with CRM systems and sales methodologies • Excellent analytical and problem-solving skills • Strong project management capabilities • Exceptional communication and stakeholder management skills • Solid financial understanding and skills • Exceptional ability to prioritize, communicate, and manage tasks efficiently • Flexible and fast learner, capable of adjusting to changing environments • Passion for leading initiatives with a keen interest in sales and technology • Strategic thinker with a continuous improvement mindset

🏖️ Benefits

• Flexible PTO for salary paid employees • Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis. • 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company. • Multiple medical and dental plan options, plus 100% company paid vision coverage • 401k available through Fidelity • Paid Parental Leave for all eligible employees as of day 1 of employment • Employer paid short and long term disability and life insurance • Critical Illness, Accident & Hospital Indemnity insurance • Employee Assistance Program (EAP) • Access to a wide variety of perks and wellbeing apps: • Employee discount program • Access to virtual wellbeing apps, coaching, and gym memberships • Support for fertility, family planning, maternity, parenting, and hormonal health • Virtual prevention and physical therapy program • Supplemental life insurance • Financial wellbeing platform with 1:1 advice • Pet insurance discount program • Virtual mental health support • Virtual eyewear platform • Mortgage services discount program