Energy – Account Manager

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November 20

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Resource Innovations

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Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

201 - 500 employees

⚡ Energy

📋 Description

• Provide program-level support to the client, customers, and contractors • Think big picture and support the goal to influence customers to be energy efficient • Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity • Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering) • Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations • Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area • Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers • Proactively find and deliver value – anticipate current and future program needs whenever possible • Track outreach interactions and forecasted projects in a CRM • Proactively manage projects that begin to stagnate and take appropriate action to close the project • Assist customers in identifying and managing projects • Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc. • Recognize opportunities to involve engineers to assist with project identification for more complex systems • Effectively screen opportunities to ensure project eligibility and viability • Communicate the value of identified projects to motivate and influence the customer’s decision-making process • Assist customers in prioritizing and managing the collection of identified energy-saving opportunities • Eliminate customer barriers to project implementation • Other duties as assigned.

🎯 Requirements

• Academic degree in engineering, or similar technical discipline • Must be a resident of Indiana • 4+ years of work experience in applicable application engineering, sales or outreach position, highly desirable • A strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigeration • Ability to distill complex ideas into concise conversation/emails • Excellent communication and presentation skills • Ability to develop customer relationships effectively and easily • Demonstrated proficiency with Microsoft Office 365 suite of programs • Ability to work remotely and manage multiple projects while meeting deliverable deadlines and budgets • Must be able to travel locally (Indiana) approximately 50% of the time/some overnight travel may be required • Interest in sustainability and passionate about making a meaningful impact on the environment • Mechanical engineering degree • CEM, CEA, or CBCP or similar credentials • PE - Mechanical Engineering in HVAC and Refrigeration or Thermal and Fluid Systems • CRM software

🏖️ Benefits

• three weeks of paid vacation per year • paid holidays • 401(k)-retirement plan with employer matching • health, dental and vision insurance • other supplemental benefits