Information Request Specialist

🕒 October 20

🏈 Alabama, Florida, +26 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Revecore

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Revecore is a healthcare revenue recovery company that combines proprietary AI, claims intelligence, workflow automation, and clinical, legal, and reimbursement expertise to identify and recover missed revenue for hospitals and health systems. Their ReClaim™ platform and network intelligence use machine-learning models and payor rule engines trained on hundreds of millions of claims to automate decisioning, prioritize recoveries, manage complex claims (VA, auto accidents, workers' compensation, Medicaid), denials management, underpayment recovery, and accounts receivable acceleration. Revecore operates HIPAA-compliant, SOC 2-certified infrastructure and serves over 1,300 hospitals, emphasizing outcomes like increased reimbursement, faster reimbursement, and high denial overturn rates.

📋 Description

• Update patient accounts with information received from hospitals • Follow up with Contact Specialist • Access client connections and computer systems to obtain information for account updates • Monitor requests to prevent them from aging beyond the required timeframe • Perform special projects or assigned tasks • Assist IT in resolving access issues • Act as a liaison between claims representatives and providers • Facilitate timely resolution of client accounts

🎯 Requirements

• High school diploma or equivalent required • Working knowledge of Excel and Word • Ability to gain proficiency with varied hospital databases and internal applications • Strong computer navigation skills • Experience using multiple software programs simultaneously • Effective professional verbal and written communication • High level of customer service skills • Ability to work independently with minimal direction or supervision • Ability to learn client and Operations processes • Accuracy and attention to detail • Organization and prioritization skills • Must reside in the United States in one of the listed states • Secure internet connection with download speeds over 20 Mbps and upload speeds over 10 Mbps • Eligibility to work in the United States • Successful background check

🏖️ Benefits

• Extensive multi-week training with ongoing support from teammates following training • Access to a robust knowledgebase for continued reference • Visibility to individual performance metrics for goal setting • Computers and necessary work equipment provided • Involved management support • Remote work from home • Secure internet and dedicated workspace requirements

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