GTM Operations Manager

Job not on LinkedIn

🔥 4 minutes ago

🏈 North America – Remote

💵 $158k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of RevenueCat

RevenueCat

51 - 200 employees

Founded 2017

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $40M Series B on 2021-05

Consulting • Marketing • SaaS

RevenueCat is a platform that helps developers build and grow their subscription-based apps by simplifying in-app purchase management across iOS, Android, and the web. Trusted by over 32,000 apps, RevenueCat offers a suite of tools for subscription data management, customer support, marketing, and engineering teams. The platform enables businesses to implement in-app purchases faster, automate receipt validation, and provide a central source of truth for subscription data. RevenueCat also supports A/B testing and provides actionable insights through a unified view of cross-platform usage, helping apps to drive growth and optimize revenue strategies. With its comprehensive API, RevenueCat facilitates the integration of subscriptions with existing marketing and analytics tools, allowing developers to focus on building impactful app features.

📋 Description

• Build and improve workflows connecting go-to-market teams • Own selected GTM workflows end-to-end from problem definition through building, testing, rollout, and ongoing improvement • Improve lead and account handoffs through enrichment, qualification, routing, alerts, and follow-up visibility • Put lifecycle programs into production, including audience definitions, triggers, exclusions, data syncs, campaign QA, and measurement • Trace account, contact, and product-usage data across systems and investigate stale records, duplicates, mismatched relationships, and failed syncs • Build, test, and monitor automation, including realistic scenarios and edge cases • Build or improve AI workflows for enrichment, research, qualification, and quality checks • Document workflows, enable users, gather feedback, improve adoption, and maintain documentation • Build and maintain reports for workflow health, handoff gaps, campaign execution, and adoption • Collaborate with GTM Operations, Sales, Marketing, Customer Growth, Data, and system owners • Establish workflow baselines and monitoring and deliver measurable operational improvements

🎯 Requirements

• 3+ years of hands-on experience in GTM, revenue, marketing, sales, or customer operations • Practical Salesforce experience, including objects, relationships, fields, flows, and data movement; hands-on building or configuration experience • Experience building in a marketing automation platform such as Customer.io, HubSpot, Marketo, Braze, or Iterable, including segmentation, triggers, and integrations • Experience building something useful with AI, including explaining the problem, contribution, validation, failures, and changes • Strong troubleshooting and analytical judgment • Ownership and follow-through • Clear written communication • Care for operational details • Learning agility and adaptability • Ideally, experience in a product-led or usage-based business with self-service and Sales-assisted customers • Ideally, experience connecting CRM, marketing automation, customer-success, or product-usage systems • Ideally, ability to use SQL, APIs, webhooks, or lightweight scripts • Ideally, experience improving internal-tool adoption or replacing manual work with maintained workflows • Ideally, experience supporting customer onboarding, product adoption, lifecycle education, or account-coverage programs

🏖️ Benefits

• Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator • 10-year window to exercise vested equity options • A fully remote environment designed around autonomy and flexibility • 4-5 weeks of flexible time off annually • Paid desk at a co-working space • Workspace budget and continuous learning stipend

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