Head of Growth

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July 8

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University of Bradford School of Law

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The School of Law at the University of Bradford offers undergraduate LLB degrees, postgraduate LLM and distance-learning LLM programmes and research degrees. Choosing the School of Law means becoming part of our community of local and national employers and alumni in several countries.

501 - 1000 employees

📋 Description

• Role: Join Richpanel and lead the GTM for an AI-first Customer Service Platform built to disrupt the $400B BPO market. • Reports to: CEO • Stage: Team of 20. Primarily based in Bangalore, India. We have couple team members in USA and Europe. • Growth: Raised seed round from Sequoia and profitable with over 2,000 US-based brands. • Team: You will be the solo Growth lead, working directly with our CEO, supported by a product designer and Marketing Ops Engineer. • Promotes to: VP of Growth within 18-24 months. • Why now: Richpanel has reached an inflection point — we have product-market fit, rapid growth, and proven GTM success. We've developed groundbreaking AI capabilities unseen in the industry and expect to launch full-fledged self-service products in the next 4-6 months.

🎯 Requirements

• Customer Obsessed: You should be genuinely curious about our customer persona—their motivations, interests, and the topics that matter to them. This enables you to speak their language and craft appealing offers. • Focused: Use data and customer interviews to understand where our users spend time, what drives their purchasing decisions, and what barriers prevent them from buying. Apply these insights to shape your channel strategy and focus on just those. • Sales Ability: We believe marketing is selling at scale. You should be comfortable taking demos and closing leads end-to-end. Then use this knowledge to do selling at scale. • Run without (much) supervision: Richpanel has a flat org structure, so we expect every person to engage in and interpret company goals, not wait for a to-do list. • Hard Work: You are self-motivated, proactive and positive, with a dedicated work ethic. You don’t shy away from hard work each day.

🏖️ Benefits

• Opportunity for Impact: If you want to make a significant impact at a high-stakes startup and have a front-row seat to rapid growth, this is the place for you. • Autonomy: You are your own boss and will be given a ton of autonomy and freedom to execute. We have a huge budget for marketing which you’ll own. • Fun & motivated co-workers: One of the best things about working at Richpanel is the team. We hire driven, down-to-earth, and kind people. You'll make some of your best friends here, and they'll encourage you to be your best self. • Wealth creation: We are already generating a few millions in ARR, are profitable, and have turned down a Series A offer. Our mission is to create opportunities for our team members to build long-term wealth by awarding them ESOPs at fair valuations with significant upside potential. • Richpanel from others’ lenses: Don’t take our word for how awesome we are. • You should check: • Glassdoor - Working at Richpanel • How he hit $2m ARR in 24 months for e-commerce support SaaaS, Raised at $20m valuation • The Evolution of Customer Support CRMs | Amit RG | CEO @Richpanel