Senior Director – Labor and Employee Relations

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November 5

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Zūm

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Transport • Education • SaaS

Zūm is a forward-thinking company revolutionizing student transportation with a focus on safety, reliability, and sustainability. The company provides an integrated platform using leading-edge technology and analytics-driven operations to offer efficient transportation solutions. Zūm is notable for its 100% carbon-neutral fleet, which includes electric vehicles, and its user-friendly apps that keep parents, drivers, and schools informed and in sync. By implementing these innovations, Zūm has already partnered with over 4,000 schools and districts, leading initiatives such as deploying the first fully electric school bus fleet in Oakland Unified School District. Their services aim to create cost and time savings while ensuring superior care and transparency for students, parents, and educational institutions.

51 - 200 employees

🚗 Transport

📚 Education

☁️ SaaS

📋 Description

• Drive Zum’s national Labor Relations Strategy: Develop and implement a comprehensive employee and labor relations strategy that aligns with the organization's mission, values, and legal requirements across multiple jurisdictions • Demonstrated ability in complex labor negotiations and experience as first chair negotiator • Manages union contracts and is responsible for developing and maintaining relationships with union leadership and agents • Prepares and negotiates initial and renewal labor agreements in accordance with line of business and corporate mandates • Working knowledge and interpretation of the National Labor Relations Act • Represent the Company in arbitrations and before the National Labor Relations Board • Effectively respond to union organizing activity and train managers on employee relations matters including card check neutrality (CCN) campaigns • Prepares for and assists Operations, regional leadership and HR in dealing with potential labor disputes, strikes, work stoppages and other concerted activity • Prepares and distributes contract settlement summaries to operations managers, HR partners and regional leadership • Collaborates with other departments including HR, Operations, Finance, Security, Corporate Communications, Legal and Compliance • Lead (with legal) and conduct complex Field investigations into employee relations and labor matters, ensuring thoroughness, confidentiality, and compliance with local and state laws and regulations • Manage complex situations relating to union grievances, performance issues, labour disputes, and other workplace conflict issues • Collaborate with HR leadership to develop, update, and enforce global policies and procedures related to employee and labor relations, ensuring they are culturally appropriate and legally compliant • Monitor and interpret changes in State specific employment laws, labor laws and regulations, ensuring the organization's policies and practices remain compliant and adapt to emerging trends • Analyze labor costs, trends, and operational impact of contractual provisions • Provide executive summaries and recommendations to leadership on labor strategy, risk, and opportunities • Collaborate with finance and operations to forecast wage/benefit costs and budget impacts

🎯 Requirements

• 10-12 yrs of relevant experience • Deep understanding of the financial aspects of labor relations, including wage and benefits costs • Excellent organizational and interpersonal skills • Ability to manage competing priorities between multiple business units • Develops cost models for use during economic negotiations • Advanced facilitation, mediation, advocacy, and interpersonal skills to cope with conflicting points of view, function under pressure while demonstrating integrity, fair-mindedness and a persuasive, confident persona • Labor and employee relations experience in a multi-contract, multi-union, complex environment

🏖️ Benefits

• Medical • Dental • Vision • 401(k) • Holidays • Wellness • Vacation • more