Senior Support Engineer, SAP FI/CO

November 20

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Rimini Street

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Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

📋 Description

• Provide exceptional remote-based support for mission-critical SAP applications • Solve complex customer issues using methodical troubleshooting • Work closely with customers daily to understand their needs • Provide functional support & training for multiple SAP FI/CO modules • Support client customizations, sharing implementation and best practices advice • Develop application break fixes for critical product defects • Create scripts to identify, analyze and correct data issues • Manage one or more key assigned accounts as a technical/functional advisor • Be a pro-active contributor to a support organization which is running 24x7x365 • Collaborate with team members in a virtual team environment • Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes

🎯 Requirements

• 10+ years relevant SAP experience particularly with all aspects of SAP Finance and Controlling (FICO) • Treasury and Risk Management (TRM), Financial Supply Chain Management (FSCM) and Asset Management skills would be welcome • 5+ years direct support of application end-users in a corporate environment • A track record of successful roles in several SAP implementation or upgrade projects • Deep working knowledge and understanding of supporting business processes • Knowledge of related to US and Canadian localization tax and regulatory requirements, e.g., 1099s, etc. • Localization architecture, implementation, and key functionality • Expertise with SAP 4.x and ECC, including full life-cycle implementation experience, configuration, and administration of the application • Project Systems, Profitability Analysis, RAR, and Group Reporting skills are highly desirable • Knowledge of maintenance/patching mechanics and SAP architecture • Superb technical trouble-shooting skills ability to debug code and the tenacity for complex problem solving • Fluent in English (reading/writing/verbal) • Excellent development skills using SAP toolset

🏖️ Benefits

• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO)