Director of Patient Financial Services

🕒 August 21

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💸 Financial Planning and Analysis (FP&A)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Healthrise

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Healthrise is a company dedicated to providing comprehensive healthcare solutions, focusing on revenue cycle management, electronic health record (EHR) services, and strategic consulting. With over a decade of experience, Healthrise assists health systems nationwide in achieving operational and financial success through tailored strategies. Their team of experts partners with healthcare organizations to tackle complex operational challenges and enhance efficiency, ensuring both patient and financial outcomes are optimized.

📋 Description

• Serve as the operational leader over PFS functions for assigned Healthrise clients, ensuring day-to-day activities meet or exceed performance standards • Directly manage and mentor team leads, supervisors, and staff across hospital billing, professional billing, A/R follow-up, denials, customer service, and other functional areas • Use data-driven insights to identify pain points and proactively resolve them through coaching, workflow implementation, or hands-on intervention • Partner with analytics and client stakeholders to define KPIs and develop performance dashboards • Implement best practices across systems and teams, especially in Epic, Cerner, or Meditech environments • Participate in root cause reviews, help draft appeal letters, coach teams on difficult accounts, and develop SOPs from real-time observations • Drive employee engagement and foster a strong, accountable team culture through transparent communication, clear expectations, and continuous feedback

🎯 Requirements

• 5+ years of progressive experience in a multi-hospital health system environment • At least 3 years in a leadership capacity over PFS operations • Demonstrated success leading and mentoring billing and follow-up teams in high-volume environments • Deep understanding of payer guidelines, claims processing, denials management, and revenue cycle KPIs • Familiarity with Epic (preferred) • Exceptional problem-solving skills with a track record of executing process improvements and turning around underperforming teams or functions • Comfortable navigating ambiguity and fast-paced environments; able to think strategically while acting tactically • Excellent written and verbal communication skills

🏖️ Benefits

• Fully remote work arrangement