Solutions Engineer

🕒 October 6

🌲 North Carolina, Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Cloud

ITSM

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Logo of Riverbed Technology

Riverbed Technology

1001 - 5000 employees

Founded 2002

🏢 Enterprise

☁️ SaaS

🔧 Hardware

Enterprise • SaaS • Hardware

Riverbed Technology is a provider of network and digital experience performance solutions that help organizations illuminate and accelerate every digital interaction. It offers software, cloud services, and appliance-based products for application and network performance monitoring, WAN optimization, and digital experience management so enterprises can deliver seamless performance for customers and employees.

📋 Description

• Jointly own strategic enterprise accounts with the sales counterpart • Develop account strategy, identify opportunities, engage key stakeholders, and drive complex sales cycles • Lead the technical sales process from discovery through technical close • Deliver technical presentations, demonstrations, architecture discussions, workshops, and proof-of-concept/proof-of-value engagements • Advise customers on Digital Employee Experience and Unified Observability • Help customers improve visibility and performance across endpoints, applications, networks, and hybrid environments • Translate technical challenges into measurable business value • Expand Riverbed’s presence in large enterprise accounts by identifying new use cases, technical champions, executive sponsors, business units, and adoption opportunities • Partner with Sales, Product, Professional Services, Channel, and other technical resources • Develop differentiated solutions and drive successful customer outcomes

🎯 Requirements

• North Carolina or Texas strongly preferred; candidates elsewhere in the Eastern Time Zone may be considered • 30%–40% travel depending on customer requirements • Experienced enterprise Solutions Engineer with a strong track record in technical pre-sales supporting large, complex enterprise or strategic accounts • Deep knowledge of Digital Employee Experience (DEX), End User Experience Monitoring (EUEM), Digital Experience Monitoring (DEM), or closely related technologies • Proven experience jointly owning accounts and sales cycles with enterprise Account Executives • Strong command of complex technical sales cycles, including discovery, solution design, demonstrations, POCs/POVs, technical validation, competitive positioning, and technical close • Broad technical understanding across endpoint/EUC technologies, application performance, observability, networking, cloud infrastructure, IT Operations, and ITSM/Service Desk environments • Strong presentation and communication skills • Ability to engage credibly with engineers, architects, senior IT stakeholders, and executive stakeholders

🏖️ Benefits

• Flexible workplace policies • Employee resource groups • Learning and development resources • Career progression pathways • Community engagement initiatives • Global employee wellness programs supporting physical, emotional, and financial well-being • Base salary plus commissions

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