Physician Support Rep III

Job not on LinkedIn

🕒 September 25

🗽 New York – Remote

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💵 $20 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of UR Ventures

UR Ventures

11 - 50 employees

📚 Education

🤝 B2B

🔬 Science

Education • B2B • Science

UR Ventures is the innovation and commercialization arm of the University of Rochester, focused on advancing research and academic entrepreneurship. It connects university faculty and researchers with industry partners to facilitate the development of new technologies and businesses that can positively impact society. UR Ventures promotes collaboration, creativity, and knowledge transfer, thereby contributing to the university's mission of making the world ever better.

📋 Description

• Perform complex secretarial and administrative duties supporting clinical, educational, and academic programs • Prepare clinics, manage providers' time and calendars, optimize provider-patient schedules, coordinate patient care, and support information/data needs • Serve as primary contact for providers and manage calendars, appointments, meetings, documentation, and information • Identify missing orders, gather referral and prior authorization information, and coordinate follow-up actions • Compose correspondence, appeals on denied claims, and factual communications; obtain provider signatures • Arrange travel, conference registration, and hotel accommodations • Facilitate invited lectures and speaking engagements with organizations and hospitals • Research hospital medical records for physicians, insurance companies, and attorneys • Determine and negotiate the order and scheduling of daily surgeries and ambulatory procedures • Coordinate with Operating Room scheduling and Ambulatory Surgical Center staff; authorize overbooking and rescheduling according to protocols • Order and confirm surgical/procedure equipment, devices, and medication • Ensure surgical/procedure details, materials, locations, pre-operative testing, evaluations, patient education, and follow-up are complete • Complete disability paperwork using electronic medical record information • Assess and prioritize patient calls, obtain provider responses, and follow up with patients • Serve as main point of contact for patients before and after surgery • Perform other duties as assigned

🎯 Requirements

• High School diploma and 2 years of relevant experience required • Equivalent combination of education and experience accepted • Medical Terminology preferred • Experience with surgical/appointment scheduling software (such as Flowcast) preferred • Experience with electronic medical records preferred • Demonstrated customer relations skills required

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