Data Analyst, Operations

🕒 October 22

🌵 Arizona, California, +5 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🗽 New York – Remote 🚗 Michigan – Remote

💵 $120k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

👻 Ghost score 0%

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Rocket Money (formerly Truebill)

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Rocket Money is a comprehensive personal finance management app designed to help users save more, spend less, and take control of their financial lives. The app offers features such as subscription management, spending insights, bill negotiation, net worth tracking, budgeting, and credit score monitoring. With its automated services, Rocket Money aims to simplify money management by finding and tracking subscriptions, helping to negotiate lower bills, and automating savings processes. Users can link all of their financial accounts in one place to get a full financial picture and set financial goals. The app also provides access to financial experts who can assist with personal finance queries.

📋 Description

• Partner semi-embedded with operations and customer support management teams on complex analytic work end-to-end • Frame questions, define measurement, and deliver evidence-based narratives influencing roadmap decisions • Build relationships with operations leadership and cross-functional partners • Lead high-impact ad hoc analyses of operations data and turn insights into recommendations impacting customer outcomes • Create self-service analytics, including dashboards, metric definitions, reusable queries/notebooks, and documentation • Apply data analytics methods and tools within operations and guide stakeholders in their use • Mentor and uplift teammates through reviews, feedback, and collaboration • Own initiative commitments through scope clarification, documentation, impact communication, and reprioritization

🎯 Requirements

• 4+ years of experience in data analytics • Proven experience working with operations teams to drive meaningful product improvements • Advanced SQL skills • Experience in a BI tool like Looker, Tableau, Databricks or PowerBI • Experience with light work in DBT or Airflow is a plus • Strong understanding of data systems and processes • Expertise in scalable, repeatable self-service analytics • Strong stakeholder management and relationship-building skills • Ability to ensure analytics tools are accurate, complete, and timely • Experience in fintech, banking, or finance is a plus • Regularly use AI to assist in work while understanding its trade-offs

🏖️ Benefits

• Health, Dental & Vision Plans • Competitive Pay • 401k Matching • Unlimited PTO • Lunch daily (in-office only) • Snacks & Coffee (in-office only) • Commuter benefits (in-office only) • Bonus

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