Roo
Healthcare Insurance • B2B • Non-profit
Roo is a flexible veterinary relief platform that connects veterinarians, veterinary technicians, and hospitals for relief work. By allowing professionals to create their own schedules and work either part-time or full-time, Roo enhances work-life balance while helping hospitals maintain coverage and avoid staff turnover. The platform boasts the largest network of animal healthcare professionals, offering various options and opportunities for income, with streamlined processes for scheduling and payroll management.
11 - 50 employees
Founded 2019
⚕️ Healthcare Insurance
🤝 B2B
🤝 Non-profit
Hospital Success Partner
Job not on LinkedIn
3 days ago
Roo
Healthcare Insurance • B2B • Non-profit
Roo is a flexible veterinary relief platform that connects veterinarians, veterinary technicians, and hospitals for relief work. By allowing professionals to create their own schedules and work either part-time or full-time, Roo enhances work-life balance while helping hospitals maintain coverage and avoid staff turnover. The platform boasts the largest network of animal healthcare professionals, offering various options and opportunities for income, with streamlined processes for scheduling and payroll management.
11 - 50 employees
Founded 2019
⚕️ Healthcare Insurance
🤝 B2B
🤝 Non-profit
📋 Description
• Serve as the main point of contact for hospital partners post-onboarding, ensuring long-term satisfaction and growth. • Analyze hospital utilization patterns and design tailored success plans to optimize fulfillment and reduce churn. • Host regular check-ins, webinars, and events to foster strong partnerships. • Collaborate with internal stakeholders to proactively address issues and identify cross-sell or upsell opportunities. • Use data insights to identify underutilized hospitals and re-engagement opportunities. • Contribute feedback loops to Product, Marketing, and BD to enhance the hospital experience.
🎯 Requirements
• 3+ years in account management, business development, or customer success (healthcare or veterinary field strongly preferred). • Proven experience managing B2B relationships and achieving measurable growth outcomes. • Analytical thinker, able to use data to drive decisions. • Excellent communication and presentation skills. • Proficient in CRM systems (HubSpot, Zendesk) and data visualization tools. • Willingness to travel up to 50%.
🏖️ Benefits
• Accelerated growth & learning potential. • Stipends for home office setup, continuing education, and monthly wellness. • Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. • 401K • Unlimited Paid Time Off. • Paid Maternity/Paternity and reproductive care leave. • Gifts on your birthday & anniversary. • Opportunity for domestic travel, including for regional team building events.
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