Patient Account Representative

Job not on LinkedIn

March 21

🏈 Alabama – Remote

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🌵 Arizona – Remote

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+16 more states

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💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

Apply Now
Logo of Knowtion Health

Knowtion Health

Healthcare Insurance • Fintech • SaaS

Knowtion Health is a company that assists hospitals in handling denied and complex claims, recovering low balance accounts, and providing defense against payer audits. By leveraging advanced technology and a team of experts, Knowtion Health aims to maximize revenue and improve patient experiences. Their services include addressing clinical denials and managing various challenging payer classes, positioning them as a strong advocate for their clients in the healthcare sector.

501 - 1000 employees

Founded 2008

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

💰 Private Equity Round on 2020-09

📋 Description

• Analyzing and resolving patient account billing issues by contacting patients, insurance providers, and healthcare systems to resolve patient billing issues and facilitate payment • Reviews open accounts to determine payment source and follows-up on accounts to determine account status • Reviews payer contracts to determine reimbursement • Reviews client host systems • Reviews 835’s and EOB’s for appropriate adjustments and payments • Reviews and resolves payment variances, denials and credit balances • Works correspondence related to the accounts • Updates patient demographics in host system • Notates account follow-up actions clearly and concisely • Escalates issues when identified • Maintains integrity of Patient Health Information • Meets daily productivity goals • Meets Internal Quality Control (IQC) standards

🎯 Requirements

• Minimum of 2-years’ experience or equivalent combination of education, certification, and experience • High school diploma or GED required • An associate degree or equivalent work experience preferred • Medical billing related credentials from a certifying institution preferred • Familiarity and knowledge of healthcare terminology • Familiarity with HIPAA and PHI concepts • Ability to work on a computer and familiarity with healthcare billing software • Strong time-management and problem-solving skills • Ability to work effectively in a highly organized manner and be extremely detail oriented • Ability to communicate well in person, email, and telephone • Communication skills with a problem-solving attitude • Ability to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and have close/color vision ability to adjust focus

🏖️ Benefits

• medical • dental • vision • life insurance • short term disability • long term disability • paid holidays • 401k • a generous PTO policy

Apply Now

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