ServiceNow Project Manager

🕒 Yesterday

🤠 Texas – Remote

🤠 Texas – Remote

💵 $107.5k - $204.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷‍♀️ Project Manager

👻 Ghost score 0%

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Serve as a point of contact for ServiceNow demand intake • Manage and track incoming requests for ServiceNow projects and enhancements • Maintain the demand intake register, ensuring requests are logged, categorized, and updated • Plan, schedule, and manage ServiceNow projects aligned with organizational goals • Organize and facilitate project meetings, prepare agendas, capture minutes, and follow up on action items • Manage project tasks and resources to ensure timely deliverables • Track project milestones, risks, issues, and dependencies, escalating concerns as needed • Maintain project documentation • Use ServiceNow and other tools to track and manage project progress • Liaise between business Process Owners, Stakeholders, and ServiceNow Product Owners • Foster communication to address questions, provide updates, and resolve challenges • Partner with leadership to align demand intake prioritization with organizational strategy • Ensure compliance with organizational policies, standards, and best practices • Travel up to 5%

🎯 Requirements

• Typically requires a University Degree in Business Administration, Project Management or related field • Minimum 8 years’ project management or demand management experience, preferably within IT or similar field; or an Advanced Degree in a related field and minimum 5 years’ experience • Minimum 3 years ServiceNow experience • Direct experience managing ServiceNow implementations, enhancements, or upgrades • Familiarity with ServiceNow modules such as SPM, ITSM, ITOM, HRSD, CSM, CMDB, or Platform capabilities • Understanding SAFe methodology and project lifecycle processes • Experience working with technical teams (developers, architects, platform owners) and business stakeholders • ITIL and/or HRSD certification preferred • ServiceNow certification preferred • Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future • No security clearance required

🏖️ Benefits

• Compensation package • Healthcare benefits • Wellness benefits • Retirement benefits • Work/life benefits • Parental leave, including paternal leave • Flexible work schedules • Achievement awards • Educational assistance • Child/adult backup care • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Employee assistance program • Employee Scholar Program • Paid time off • Holidays • Annual short-term and/or long-term incentive compensation programs may be available

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