Senior Business Operations Manager

🕒 September 24

🇺🇸 United States – Remote

💵 $166k - $192.8k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Spearhead impactful, complex, and strategic cross-functional projects driving Rula’s continued growth • Set mental models and decompose complex problems • Make recommendations using self-served data • Establish project requirements • Own business-critical projects end-to-end • Coordinate cross-functional partners and execute independently • Convert big-picture ideas into scaled and streamlined execution • Align multidisciplinary teams and drive measurable impact • Improve mental health and shape Rula’s long-term trajectory

🎯 Requirements

• 7+ years of combined experience in management consulting, Business Operations and Strategy, financial analysis, demand planning, or strategic planning roles within high-growth or mid-sized companies • Bachelor’s degree and/or higher degree • Intermediate analytical modeling skills (e.g. Google Sheets and Excel) • Proficiency leveraging SQL to regularly write queries independently • Ability to convert goals into operational plans across multidisciplinary teams, including performance measurement and system and/or mechanism design • Exceptional written and verbal communication skills, with ability to tailor messaging for audiences of diverse specializations and high seniority • Strong executive presence • Experience partnering directly with senior leaders, driving alignment, and facilitating challenging conversations • Experience working in a startup/fast-paced company environment (preferred) • Proficiency with BI tools such as Looker, Hex, PowerBI, or Tableau (preferred) • Experience leading and delivering 2+ long-term projects requiring 6+ months of continuous coordination across multidisciplinary teams (preferred) • Proven 0-to-1 execution experience launching new business lines, products, or major strategic initiatives from concept to rollout (preferred) • Must be based in the United States; currently not hiring in Hawaii

🏖️ Benefits

• Equity • 100% remote work environment • Attractive pay and benefits • Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly stipend to help cover internet or cell phone expenses • Year-round wellness initiatives • $50/month wellness stipend