Senior Product Manager

🕒 5 days ago

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Runpod

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $20M Seed on 2024-06

Artificial Intelligence • SaaS • B2B

Runpod is a cloud platform that provides on-demand GPU compute and managed infrastructure tailored for AI development and deployment. It offers GPU "Pods" across 31 global regions, serverless GPU endpoints for low-latency inference, multi-node GPU clusters for distributed training, and a hub for deploying open-source models and templates. Runpod emphasizes fast startup (sub-200ms cold starts), autoscaling from zero to thousands of workers, support for 30+ GPU SKUs, and tooling for the full AI lifecycle from experiment to production, targeting developers and enterprise AI teams.

📋 Description

• Own and execute a multi-quarter product strategy for a high-impact area of Runpod’s AI infrastructure platform, directly tied to revenue growth, adoption, retention, gross margin, customer outcomes, and platform expansion. • Define the target market, customer segments, buyer personas, user personas, and ideal customer profile using customer research, product usage data, sales insights, competitive analysis, and market trends. • Build business cases for major product investments, including market opportunity, customer pain points, willingness to pay, competitive dynamics, adoption barriers, risks, and expected ROI. • Develop and manage a KPI-driven roadmap where every major initiative has a clear customer problem, business objective, success metric, leading indicator, and measurable impact. • Define, track, and report on key product and business metrics, including activation, conversion, usage growth, revenue contribution, retention, expansion, churn, compute utilization, gross margin, time-to-value, NPS, and feature engagement. • Use quantitative and qualitative data to guide product decisions, prioritize roadmap tradeoffs, evaluate launch performance, and continuously refine strategy. • Conduct frequent customer discovery with prospects, customers, partners, and internal go-to-market teams to identify scalable market opportunities and validate product direction. • Partner with Engineering, Design, and Infrastructure to deliver reliable, scalable, and intuitive platform capabilities that improve customer outcomes and support business growth. • Collaborate with Sales, Marketing, Customer Success, Finance, Partnerships, and Legal to drive go-to-market readiness, including positioning, pricing and packaging input, launch planning, enablement, onboarding, and expansion motions. • Communicate product strategy, business impact, roadmap progress, competitive insights, key risks, and tradeoffs clearly to executives, strategic customers, and cross-functional stakeholders.

🎯 Requirements

• 6+ years of product management experience, ideally owning a technical, infrastructure, developer platform, cloud, AI/ML, enterprise software, marketplace, or usage-based product. • Proven experience operating products at significant scale, ideally serving millions of users, hundreds of thousands of developers, large enterprise customers, or high-volume infrastructure workloads. • Demonstrated ability to make product decisions in scaled environments where reliability, performance, usability, cost efficiency, and customer trust are critical. • Strong business judgment with a track record of connecting product strategy to revenue growth, customer acquisition, retention, expansion, margin improvement, or operational efficiency. • Deep analytical capability, including experience defining KPIs, analyzing funnels, interpreting usage trends, evaluating cohorts, measuring launch impact, and using data to prioritize roadmap decisions. • Experience building business cases for product investments, including market sizing, customer segmentation, ROI analysis, adoption assumptions, competitive positioning, and financial impact. • Strong customer discovery skills, with the ability to engage prospects and customers, uncover business and technical pain points, and translate insights into scalable product opportunities. • Comfort operating in technical domains, with the ability to understand infrastructure concepts, APIs, developer workflows, cloud platforms, distributed systems, AI/ML workloads, or usage-based compute products. • Proven ability to partner cross-functionally with Engineering, Design, Sales, Marketing, Customer Success, Finance, Infrastructure, Legal, and executive teams to drive alignment and execution. • Excellent communication and leadership skills, with the ability to craft clear strategy documents, executive narratives, roadmap updates, launch plans, and business cases in ambiguous, fast-moving environments.

🏖️ Benefits

• Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. • Generous medical, dental & vision plans • Flexible PTO- take the time you need to recharge • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace