Forward Deployed Engineer

🕒 October 19

🇺🇸 United States – Remote

💵 $225k - $270k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

Where this job comes from

Posted on Runway's careers page, not through a job board

First seen by Remote Rocketship October 19

Still open on Runway's site. Checked 18 minutes ago.

Logo of Runway

Runway

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

☁️ SaaS

📱 Media

Artificial Intelligence • SaaS • Media

Runway is a company building foundational "Real-World Intelligence" — large models and systems that can understand, simulate and act in the visual world. It offers three main product platforms built on these models: Runway Creative, an all‑in‑one cloud creative suite for generating and editing video, images and audio for individuals and teams; Runway Dev, an AI media platform and API for developers to run models, compose pipelines and trigger workflows; and Runway Robotics, a toolkit for photorealistic simulation, policy inference and synthetic data generation powered by their General World Model (GWM-1). Runway also publishes research (e. g. , GWM-1, Gen-4. 5 video model) and serves both individual creators and enterprise customers.

📋 Description

• Sit with creative, technical, and executive customer teams to identify blockers to production • Build proofs of concept, tailored demos, workflows, plugins, and integrations • Convert one-off customer solutions into reusable products • Own evaluation plans and guide managed trials • Carry the technical side of deal cycles with Account Executives • Scope and manage 4–12 week customer deployments • Move customers from signed contract to first production call quickly • Grow API-only accounts into Platform + API customers • Improve onboarding and reduce support tickets • Present technical pipelines and production plans to executives and analysts • Collaborate with Product, Engineering, and Creative to inform the roadmap • Track customer outcomes including time to production, usage, and shipped work in Salesforce and the data warehouse

🎯 Requirements

• 3+ years of experience in customer-facing technical work • Production software development experience using Python or TypeScript • Experience with APIs, integrations, and data pipelines • Ability to read, debug, and explain code line by line • Experience shipping workflows, integrations, plugins, or internal tools used by customers • Experience deploying AI or ML systems and integrations inside complex organizations • Ability to translate between executive and engineering audiences • Willingness to travel to customer locations • Nice to have: SQL, BigQuery, or Retool experience • Nice to have: experience in media, entertainment, or advertising production • Must be currently authorized to work in the United States

🏖️ Benefits

• Salary is one part of the overall compensation package • Opportunity to work remotely • Work with cutting-edge AI and world-model technologies • Exposure to Emmy-winning shows, Oscar-winning films, and major brand productions • Opportunity for customer-built tools to become company products • Diverse and inclusive workplace with equal opportunity to succeed

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