Senior Manager, Last Mile Operations

🕒 September 21

🏈 Alabama, Florida, +2 more states – Remote

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⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of RXO, Inc.

RXO, Inc.

5001 - 10000 employees

Founded 2022

📦 Logistics

🚗 Transport

☁️ SaaS

Logistics • Transport • SaaS

<RXO, Inc. > RXO, Inc. is a technology-driven freight and logistics company that connects shippers and carriers across multiple modes (truckload, LTL, intermodal, drayage, ocean, air, last-mile) through its digital platforms RXO Connect™ and RXO Drive™. The company combines machine learning and AI with extensive carrier networks to provide capacity solutions, managed transportation, freight forwarding, and carrier services (fuel cards, factoring, marketplace), prioritizing visibility, efficiency, and flexible capacity for B2B customers. RXO operates a large marketplace and network of independent carriers, offering both software-enabled logistics (SaaS-like platform features) and traditional transportation services.

📋 Description

• Ensure compliance with specified contract metrics • Maintain high standards for all operational activities • Hire, train, develop and appraise staff effectively; develop a contractor base team • Direct and guide front line management staff • Manage contract drivers operating up to 7 days per week in multiple regional locations • Build relationships with customers to ensure continuous operating improvements • Oversee P&L • Work with national sales team to facilitate new avenues of growth • Provide support to home delivery services for multiple clients and field operations • Maintain positive and ongoing relationships with external customers, location managers and operators • Generate positive customer satisfaction

🎯 Requirements

• Bachelor’s degree or equivalent related work or military experience • 5 years of operations experience • Experience with Microsoft Office (PowerPoint and Project) • Supervisory experience in a transportation/supply chain environment • P&L experience • Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees • Excellent analytical, communication and time management skills • May be required to take and pass a pre-employment drug test following a conditional offer

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days

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