Change Adoption Leader, Finance Transformation

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🕒 September 11

🦌 Connecticut, Illinois, +2 more states – Remote

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💵 $160k - $170k / year

⏰ Full Time

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 20%

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Logo of Saffire, LLC

Saffire, LLC

11 - 50 employees

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Saffire, LLC is a technology company that specializes in creating beautiful, unique, and engaging websites for events, venues, and destinations. Their integrated platform, SaffireTix, offers comprehensive ticketing solutions including online, advance, and gate sales, alongside contactless RFID band technology for secure patron experiences. With their Spark content management system, users can easily manage their websites and access real-time reporting, aiming to enhance revenue through ticketing and sponsorships. Saffire is a proud partner of several industry associations, reinforcing their commitment to the events and festivals sector.

📋 Description

• Develop and lead the organizational change management strategy for the Finance Transformation program using ADKAR principles • Maintain an integrated change roadmap aligned to program milestones and deployment waves • Define change management success metrics and adoption KPIs, and report on them throughout the program • Partner with executive sponsors to drive visible leadership engagement • Identify organizational adoption risks and build mitigation plans • Lead change impact assessments across corporate and venue operations • Build stakeholder impact profiles and readiness plans for impacted functions • Define business readiness criteria and run readiness reviews for deployment phases and rollout waves • Track and report readiness metrics and support go/no-go decisions • Partner with business leaders to close readiness gaps before go-live • Own stabilization and adoption monitoring after go-live • Build and lead the Change Champion Network • Own audience-tailored communications, training programs, and adoption materials • Measure training effectiveness and adoption through knowledge assessments and usage metrics • Support adoption of new reporting capabilities and automation • Own post-go-live reinforcement to sustain behavior change • Work with the Program Owner, Senior Project Manager, finance process owners, FP&A, Corporate Technology, Human Resources, and venue leadership • Present to the Steering Committee

🎯 Requirements

• 8+ years in organizational change management on enterprise technology programs • At least one ERP implementation • Experience driving adoption across a distributed or multi-site organization • Working fluency in finance process • Experience recovering adoption on a system already in production • Ability to build and sustain a champion or super-user network • Ability to report unfavorable readiness status to executive stakeholders under schedule pressure • Bachelor’s degree in Business, Organizational Development, Human Resources, or a related field • Prosci, CCMP, or equivalent certification preferred • Experience with Microsoft Dynamics 365 Finance and Operations preferred • Experience in sports, entertainment, hospitality, or venue operations preferred • Training content development and learning management system experience preferred

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Paid vacation • 401k plan • Remote-based work arrangement • Significant travel to support venues and in-person business needs

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