Cybersecurity Operations Supervisor, 3rd Shift

🕒 5 days ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

👻 Ghost score 10%

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SAIC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

☁️ SaaS

📣 Marketing

🏢 Enterprise

💰 $500M Post-IPO Debt - SAIC on 2025-09

SaaS • Marketing • Enterprise

SAIC is represented in the supplied content by marketing and product copy that matches Bitly — a cloud-based link management and QR-code platform. The material describes a SaaS offering for URL shortening, dynamic QR Codes, link analytics, mobile-friendly landing pages, branded links, UTM campaign tracking, digital business cards, developer APIs and AI-enhanced features. It targets marketers, developers, and enterprises across industries (retail, CPG, hospitality, media, healthcare, finance, education) and emphasizes integrations, analytics, and enterprise-grade capabilities. Note: the provided text appears to be Bitly’s website content rather than information about SAIC; if you intended the defense/technology firm SAIC (Science Applications International Corporation), please provide relevant content.

📋 Description

• Supervise daily detection and response operations, including security monitoring, incident triage, investigation, and escalation • Independently investigate security alerts and incidents using SIEM, EDR, and other security monitoring tools • Provide technical guidance and investigative support to cybersecurity analysts • Manage personnel, including performance evaluations, coaching, professional development, attendance, and accountability • Oversee workloads, investigation prioritization, task assignments, and staffing coverage for 24/7/365 operations • Ensure accuracy, completeness, and timeliness of incident investigations, case documentation, and escalations • Monitor operational performance metrics, identify gaps, and implement corrective improvements • Lead analyst onboarding, training, technical knowledge sharing, cross-training, and development • Improve detection and response workflows, operational procedures, and team effectiveness

🎯 Requirements

• Bachelor’s degree and 5+ years of experience; an additional 4+ years of experience may be considered in lieu of a degree • Must be a US Citizen • Minimum of 5 years of hands-on experience in cybersecurity operations • Must possess at least two certifications from CompTIA Security+, CySA+, GSEC, GCIH, CEH, or related certifications • Must obtain CISSP, CASP, CISM, GSLC, or GSOM within the first 8 months of start date • Demonstrated leadership experience in a cybersecurity operations environment • Experience assessing security incident severity, escalation paths, and response coordination • Advanced experience with SIEM, EDR, cloud security platforms, and network analysis tools • Working knowledge of Windows, Linux, network security, AWS, and Azure • Understanding of common cyber threats, attacker techniques, and incident response processes • Strong communication, organizational, and problem-solving skills • Preferred: formal supervisory or personnel-management experience • Preferred: experience developing or improving SOC SOPs, incident response playbooks, and operational workflows • Preferred: experience in large enterprise or government contracting security operations environments

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