Care Coordinator, Health Navigation

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $40k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Conduct introductory calls with existing patients interested in advocacy services • Guide patients through the advocacy onboarding process • Coordinate with the advocacy team for smooth transitions and follow-through • Manage patient communications, follow-ups, missed calls, and reassignments • Maintain accurate records in Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot

🎯 Requirements

• Based in Canada • Comfortable working Eastern Time Zone hours • Empathetic and clear communicator • Highly organized and detail-oriented • Comfortable learning and navigating Google Workspace, EHR systems, and CRMs • Mission-aligned with improving care for older adults • Experience in healthcare, customer service, or administrative support is a plus, but not required

🏖️ Benefits

• Remote work flexibility • Mission-driven work supporting older adults’ mental health • Growth and ownership opportunities • Opportunity to shape key processes • Collaborative, purpose-driven team