Care Navigator – Advocacy

🔥 40 minutes ago

🇨🇦 Canada – Remote

💵 $40k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

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Logo of Sailor Health

Sailor Health

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Conduct introductory calls with existing patients interested in advocacy services • Guide patients through the advocacy onboarding process • Coordinate with the advocacy team to ensure smooth transitions and follow-through • Manage patient communications, follow-ups, missed calls, and reassignments • Maintain accurate records in Google Workspace, EHR platforms such as Healthie, and HubSpot CRM

🎯 Requirements

• Based in Canada • Empathetic and clear communication skills • Strong organizational and attention-to-detail skills • Comfortable learning and using Google Workspace, EHR systems, and CRMs • Interest in improving care for older adults • Ability to work Eastern Time Zone hours • Experience in healthcare, customer service, or administrative support is welcome but not required

🏖️ Benefits

• Remote work flexibility • Growth and ownership opportunities • Mission-driven work supporting older adults • Collaborative, purpose-driven team environment

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