Care Navigator

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first voice patients or their families hear when reaching out to Sailor Health • Guide older adults and caregivers through the intake process with warmth, clarity, and professionalism • Provide patient support, care coordination, and emotional guidance • Help each new patient navigate entry into care • Match patients with the right therapist • Support patients and caregivers throughout the intake and care-navigation journey • Help older adults and their families feel seen, supported, and cared for • Take initiative and help shape key processes within a small, agile team

🎯 Requirements

• Full-time availability • Empathetic and clear communication • Active listening and ability to make people feel at ease during difficult or emotional conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages without letting tasks slip • Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Ability to quickly learn new software • Care deeply about improving care for older adults • Experience in healthcare, customer service, or administrative support is welcome but not required • Must be based in Canada • Comfortable working Eastern Time Zone hours • Willingness to work one of the listed Monday–Friday, Wednesday–Sunday, or Saturday–Wednesday shifts, from 9 a.m.–6 p.m. ET or 12 p.m.–9 p.m. ET

🏖️ Benefits

• Remote-first team and flexibility of remote work • Growth and ownership in a small, agile team • Opportunity to shape key processes and grow with the company • Mission-driven work improving mental health care for older adults