Health Services Enrollment Coordinator

Job not on LinkedIn

🔥 12 hours ago

🇨🇦 Canada – Remote

đź’µ $40k - $50k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 20%

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Logo of Sailor Health

Sailor Health

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

đź“‹ Description

• Conduct introductory calls with existing patients interested in advocacy services • Guide patients through the advocacy onboarding process • Coordinate with the advocacy team to ensure smooth transitions and follow-through • Manage patient communications, including follow-ups, missed calls, and reassignments • Maintain accurate and up-to-date records in Google Workspace, EHR platforms, and CRMs • Support older adults in accessing additional care resources, coordination, and advocacy

🎯 Requirements

• Based in Canada • Comfortable working Eastern Time Zone hours • Strong empathy and clear communication • Highly organized and detail-oriented • Comfortable using Google Workspace, EHR systems such as Healthie, and CRMs such as HubSpot • Experience in healthcare, customer service, or administrative support is a plus but not required • Compassionate and eager to grow

🏖️ Benefits

• Remote work flexibility • Mission-driven work supporting older adults • Growth and ownership opportunities • Opportunity to shape key processes • Collaborative remote-first team

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