Patient Care Associate

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 CA$40k - CA$50k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first voice patients or their families hear when reaching out to Sailor Health • Guide older adults and caregivers through the intake process with warmth, clarity, and professionalism • Provide patient support, care coordination, and emotional guidance • Help new patients navigate the journey into care • Match patients with the right therapist • Help patients feel confident and understood throughout the intake journey • Take initiative and help shape key processes within a small, agile team

🎯 Requirements

• Must be based in Canada • Empathetic and clear communicator • Active listening and ability to make others feel at ease during difficult or emotional conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages • Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Ability to learn new software quickly • Interest in mental health and healthcare access • Experience in healthcare, customer service, or administrative support is welcome but not required • Willingness to work Eastern Time Zone hours • Must be willing to work one of the listed 9 a.m.–6 p.m. ET or 12 p.m.–9 p.m. ET shifts

🏖️ Benefits

• Remote work flexibility • Remote-first team environment • Growth and ownership opportunities • Opportunity to shape key processes • Professional growth as the company grows • Mission-driven work supporting older adults and their families