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Patient Care Coordinator

🔥 59 minutes ago

🇨🇦 Canada – Remote

💵 CA$40k - CA$50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Sailor Health's careers page, not through a job board

First seen by Remote Rocketship 59 minutes ago

Logo of Sailor Health

Sailor Health

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first point of contact for patients and their families • Guide older adults and caregivers through the intake process • Provide patient support, care coordination, and emotional guidance • Help patients navigate entry into care • Match patients with the right therapist • Ensure patients feel supported, understood, and confident throughout the process • Juggle multiple patients at different stages and maintain process continuity • Take initiative and help shape key processes

🎯 Requirements

• Based in Canada only • Empathetic and clear communicator • Highly organized and detail-oriented • Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Able to learn new software quickly • Interest in improving mental healthcare access for older adults • Experience in healthcare, customer service, or administrative support is welcome but not required • Comfortable working Eastern Time Zone hours • Willingness to work one of the listed 9a–6p ET or 12p–9p ET shifts

🏖️ Benefits

• Remote work flexibility • Growth and ownership opportunities • Opportunity to contribute to an impactful mental health mission • Small, agile, collaborative team environment

Apply Now

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